Traci Roberts | Page 287

Professional ! Being an older couple looking for a new car that will last us a while, we wanted to look at the Outback and Forrester. We were introduced to Curt Mc Being an older couple looking for a new car that will last us a while, we wanted to look at the Outback and Forrester. We were introduced to Curt McHenry and from there on we had every question answered and then some. Curt was very professional and new everything there was to know about the cars we were interested in. He even owns a Subaru himself! Well, needless to say, we did not have far to look, and that day we knew what we wanted. What a personable guy! Oh! We decided on the Outback and love it! P.S. We can't forget Traci Roberts who really knew everything there is to know about purchasing a new car. She took us through the steps with ease. She was great! More

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ASK FOR TRENT!! HE'S AWESOME!!! Was in the market to buy my first nicer car, I had two things I was looking for, 1.) Something fun to drive and 2.) Under 15k. So I started at Chapman Was in the market to buy my first nicer car, I had two things I was looking for, 1.) Something fun to drive and 2.) Under 15k. So I started at Chapman because my work has affiliations with them. Big mistake. I drove 15 miles, the salesman asked how he could help me I told him those two things and he laughed and asked me if I worked at Starbucks (I'm assuming because I'm young and looking for a reasonably priced vehicle?) So I instantly left that ghetto dealership and went to Subaru where I meant Trent. It took 4 months until I found a vehicle I said yes to, but Trent never gave up, never stopped treating me with respect, and when all was said and done he earned a lifelong customer as I will be doing business exclusively with him when it comes to buying vehicles. And a big shout out to the entire dealership, every single person I came in contact with greeted me with a smile every time. The word "dealership" doesn't do this place justice, it should be called a "dealerfriendship" More

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Great Buying Experience Trent Nichols and the whole team at Tucson Subaru are the very best. I have have never had a car buying experience that was even close. Great follow Trent Nichols and the whole team at Tucson Subaru are the very best. I have have never had a car buying experience that was even close. Great follow up after the sale. Trent will become your newest friend. More

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Exemplary Customer Service I bought a used Civic for my daughter at Tucson Subaru from Trent Nichols. The vehicle has since developed some issues but nothing that is extremely I bought a used Civic for my daughter at Tucson Subaru from Trent Nichols. The vehicle has since developed some issues but nothing that is extremely uncommon for a used car with 100K miles. Trent was tremendously knowledgeable and personable and Finance Manager Traci Roberts did a great job thoroughly explaining the warranty and finance options to us. I would have no problem referring someone to Trent and/or Traci for their vehicle needs. More

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Thank you! Excellent service, friendly and fair. Steve Norris is a very knowledgeable compassionate salesman and made the vehicle purchase pleasurable. The doz Excellent service, friendly and fair. Steve Norris is a very knowledgeable compassionate salesman and made the vehicle purchase pleasurable. The dozen roses were a beautiful and unexpected gift of appreciation. Thank you!!! I will highly recommend Tucson Subaru to friends and family. More

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Sold on Subaru!! Kevin W was wonderful with answering all our questions & getting the deal done, He was professional and a straight shooter. Traci was amazing, she Kevin W was wonderful with answering all our questions & getting the deal done, He was professional and a straight shooter. Traci was amazing, she was professional and funny all at the same time. Both were well trained and would not hesitate to work with them again. Thank You Kevin & Traci More

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Best experience at a dealership yet! This is my first experience with a Subaru automobile and with a Subaru dealership. I must say I am very impressed with the Subaru Outback and with the This is my first experience with a Subaru automobile and with a Subaru dealership. I must say I am very impressed with the Subaru Outback and with the friendliness and professionalism of the personnel at the Tucson Subaru dealership. My initial contact, Rudy Burneo, was extremely friendly, helpful, patient, and professional. I will definitely deal with him again for my next new car purchase. If this great service and Outback performance continues, I will probably be a Tucson Subaru customer for many years to come. At this point, I would definitely recommend Rudy Burneo and Tucson Subaru to my friends. More

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Great Experience! It was an excellent experience to visit this dealership. It was a long drive but it was worth the trip. I got the Subaru Forester that I wanted and I It was an excellent experience to visit this dealership. It was a long drive but it was worth the trip. I got the Subaru Forester that I wanted and I have to deal with a great staff. The service is beyond excellent. Bob and Traci had been very helpful and very accommodating. And also, thanks for the flowers. More

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A Great Experience, A Great Car We visited many dealerships in our quest to buy a replacement vehicle for an older car we had recently sold. Of all the dealerships, Tucson Subaru wa We visited many dealerships in our quest to buy a replacement vehicle for an older car we had recently sold. Of all the dealerships, Tucson Subaru was the friendliest, most informative, and direct. This was due in large part to our salesman, Trent Nichols. There was no back and forth negotiations about price like at the other dealerships. We told trent what we could finance and he gave us the model we could afford. In fact he arranged, with the help of Traci Roberts, a financial plan that gave us a car model one level above what we originally planned for only fifteen dollars more per month. And oh, by the way, our Subaru is one heck of a great car! More

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Great help Trent worked me into his already packed schedule when I showed up on a Sat without an appt to look at a car I saw online. Traci helped get a better Trent worked me into his already packed schedule when I showed up on a Sat without an appt to look at a car I saw online. Traci helped get a better APR than the one my credit union offered in my pre-approval. More

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