Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,924 Reviews
Write a Review2924 Reviews of Traci Roberts
February 23, 2015
all my future Subaru purchases will be through Tucson Subaru I recently purchased my second Outback due of the reliability, wonderful customer service I felt with the first purchase and during the period I owne I recently purchased my second Outback due of the reliability, wonderful customer service I felt with the first purchase and during the period I owned the vehicle. More
Other Employees Tagged: Chris Smith
February 22, 2015
A very good car buying experience. Steve Norris made the entire process a pleasure. He answered all questions patiently and volunteered information about new car features we were unawar Steve Norris made the entire process a pleasure. He answered all questions patiently and volunteered information about new car features we were unaware of and above all, there was NO PRESSURE and NO HARD SELL. We will certainly recommend this dealer to all our friends. Thank you Steve and to Traci in Finance. Glyn and Sue. More
Other Employees Tagged: Steve Norris
February 22, 2015
Trent Nichols Great experience buying from Trent, would definitely buy from him again. Service dept is excellent too. Odd that it expects at least 25 words, I' Great experience buying from Trent, would definitely buy from him again. Service dept is excellent too. Odd that it expects at least 25 words, I'm a guy of few words, hope this gets me to 25. More
Other Employees Tagged: Trent Nichols
February 22, 2015
Awesome! My first Subaru Kevin W. made my car buying experience a positive one. He made me feel at ease and answered every question I asked and their were a lot. I test drove Kevin W. made my car buying experience a positive one. He made me feel at ease and answered every question I asked and their were a lot. I test drove several different models of Subaru's felt no pressure to purchase. I mentioned I was looking at other dealerships for cars and Kevin encouraged me to continue my search. In our discussion he felt I needed to be happy with my decision rather it was a Subaru or not. I returned to Tucson Subaru the same day and am a proud owner of a Forester. It was, the right choice for me. Thank you Kevin and the Tucson Subaru family. More
Other Employees Tagged: Curt McHenry , Kevin Woessner
February 21, 2015
Easy transaction I met with Steve Norris to compare the Forester with several Nissan's that I was interested in purchasing or leasing. Steve's sales approach was low-k I met with Steve Norris to compare the Forester with several Nissan's that I was interested in purchasing or leasing. Steve's sales approach was low-key and informative. I never felt that uncomfortable push that many dealers engage in as soon as you enter the showroom. Steve listened while I explained my car needs and took me for a test ride in a Forester. After very little hassle and negotiating I bought the car I test drove. Traci Roberts made the leasing process quick and easy and she was helpful and friendly. I never felt pressured by either employee and was happy to drive home in my new car. More
Other Employees Tagged: Terry Iseminger , Steve Norris
February 21, 2015
Purchase I dealt with Trent Nichols when I purchased my 2007 Mercury Grand Marquis and he handled the transaction perfectly. He took care of the financing and I dealt with Trent Nichols when I purchased my 2007 Mercury Grand Marquis and he handled the transaction perfectly. He took care of the financing and the transfer of plates and made the purchase a pleasure.The car was detailed and an alarm system was included in the purchase. My wife and I truly enjoyed the experience and we would go back to him for another car when we are ready to trade again. More
Other Employees Tagged: Dan Ford , Trent Nichols
February 20, 2015
outstanding place Good dealership. First rate staff. I like non pressure selling experience and such a good product. Trent Nichols is a wonderful representative of th Good dealership. First rate staff. I like non pressure selling experience and such a good product. Trent Nichols is a wonderful representative of the business: honest, follows through and cares about his clients. More
Other Employees Tagged: Trent Nichols
February 20, 2015
2015 Forester This was the second Forester I bought from CJ Nichols. My first was a 2014 that I loved, but it was destroyed in a hailstorm! When I settled with the This was the second Forester I bought from CJ Nichols. My first was a 2014 that I loved, but it was destroyed in a hailstorm! When I settled with the insurance company I went right back to CJ for a new 2015. He's a great guy to work with and goes out of his way to help find what you are looking for. He's straight forward; not pushy; not a "used car salesman" kind of guy. And Traci Roberts was also great to work with in the Finance Dept. Everyone was friendly and answered all my questions. I hate buying vehicles, but CJ and Traci made it far less stressful! More
Other Employees Tagged: CJ Nichols
February 20, 2015
Got a great deal - even enjoyed the experience Went to look at a Subaru because I needed something to pull a small trailer. Had conversed with Rudy Burneo on the internet once or twice before - he Went to look at a Subaru because I needed something to pull a small trailer. Had conversed with Rudy Burneo on the internet once or twice before - he was very knowledgeable and helpful and not at all pushy. We took two cars out on rides around town and settled on the Outback. I was not buying a car - I didn't even take the vehicle I was trading in. Rudy went through everything about the car and about what he could offer. I told him how much I would needed for my trade-in and we were able to get a deal done. Excellent price - 0 percent interest - and by the way he said you can bring your trade-in tomorrow and drop it off. No pain No pushy salesperson stuff like at two other dealerships I had been to in the past month. Traci in finance was just as great. All together it was a great experience - and not my first rodeo - so I know great when I see it. More
Other Employees Tagged: Rudy Burneo
February 20, 2015
Very Friendly The dealership is very friendly and helpful.I purchased several vehicles from this dealership. I have a disability that impacts my ability to drive. T The dealership is very friendly and helpful.I purchased several vehicles from this dealership. I have a disability that impacts my ability to drive. The team was very helpful and patient in my search for a vehicle that helped me regain my independence. I am grateful for their assistance. More
Other Employees Tagged: Chris Smith, CJ Nichols , Tim Hanson

