Traci Roberts | Page 24

From the minute I walked into the door I was treated so well. Everyone was so professional, knowledgeable and friendly!!! I was so impressed with how I was valued as a person and I was listened to. I did well. Everyone was so professional, knowledgeable and friendly!!! I was so impressed with how I was valued as a person and I was listened to. I did not feel any high pressure at all from anyone. The web site was so informative and I liked how it listed the used car inventory with the price and the ability to see the car fax on each car. Layla Lopez, the sales person I worked with was wonderful. She was so knowledgeable and not high pressure at all. She respected my opinions and worked very hard to make sure the car that best fit my needs was found and secured. I really trusted her and respected her honesty and opinion. Tracy in the finance department was wonderful too. She also respected me and worked very hard to complete the transaction that best fit my needs. Both Layla and Tracy were so professional and knowledgeable and so friendly. The rest of the management was awesome. I was thanked in person and by emails too. All of these factors made me feel so appreciated. I was told and I do feel that I am now a valued member of the Subaru family and for this I am very grateful!!! Thank you for the best car experience I have ever had. I am telling everyone I know that Tucson Subaru is where to go for their next car. More

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My family has been buying cars from Tucson Subaru for 15 years, and we trust their expertise and customer service. Layla Lopez was a huge help. She’s knowledgeable, kind, and authentic. years, and we trust their expertise and customer service. Layla Lopez was a huge help. She’s knowledgeable, kind, and authentic. More

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Generally an excellent experience. Much better than other dealerships with which I have worked over the past decades. Much better than other dealerships with which I have worked over the past decades. More

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I like the welcome video and overall it was good. I do wish they can explain things better when asking questions to not feel rushed . But I do understand it’s a busy place I do wish they can explain things better when asking questions to not feel rushed . But I do understand it’s a busy place More

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Tucson Subaru was a pleasure to do business with. Austin in sales went above and beyond for us. Austin in sales went above and beyond for us. More

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I have the pleasure of meeting Debbie via email and we communicated on and off for several months. Long story short. The customer service from Debbie was excellent. I stopped by unannounced on a Saturday communicated on and off for several months. Long story short. The customer service from Debbie was excellent. I stopped by unannounced on a Saturday and Debbie was able to fit me in to her schedule with a matter of time we had done a test drive and started the paperwork Which most of it we had done before. The sales manager Kurt was very professional as well and a pleasure to deal with as the same with Tracy and finance, there was one minor issue with the new vehicle, but Debbie scheduled an appointment with service and it will be corrected Soon. I purchased a 2025 Subaru Crosstrek wilderness. I will say that if you go to the dealership ask for Debbie and she will make sure that you’re taken care of. More

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I had a positive car buying experience at Tucson Subaru. Mike was quite helpful in helping me decide what kind of car to get. Mike was quite helpful in helping me decide what kind of car to get. More

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Chris was very knowledgeable about our vehicle and anxious to assist. He was pleasent and easy to work with. anxious to assist. He was pleasent and easy to work with. More

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Very attractive, friendly, well organized and quickly introduced to a sales person in pre-owned vehicles. Humberto was very professional, thorough and conscientious explaining all details and deals rega introduced to a sales person in pre-owned vehicles. Humberto was very professional, thorough and conscientious explaining all details and deals regarding purchase of this car. Especially appreciate the time he spent going over all the tech functions of the car. More

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I worked with Debbie Bravo in sales and Traci Roberts in Finance. The experience was easy and fast with no pressure. I would not hesitate to recommend them to anyone looking for a new vehicle. Finance. The experience was easy and fast with no pressure. I would not hesitate to recommend them to anyone looking for a new vehicle. More

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