Traci Douglas

After searching far and wide, we found the exact vehicle we had been looking for at Apple Lease Returns. We weren't sure what to think since we had never heard of this place. But we are so glad we decided we had been looking for at Apple Lease Returns. We weren't sure what to think since we had never heard of this place. But we are so glad we decided to go with them. From the moment we walked in the door, to the moment we walked out with our new vehicle, our experience with them was nothing but pleasant. The vehicle we chose had some minor details that needed to be addressed (which was noted as part of the deal) and both Janie and Randy personally made sure everything was taken care of. Signing our contract with Traci was super smooth, quick and painless. We will definitely shop with Apple Lease Returns for our next vehicle. It will be the first place we look. Thank you again Janie, Randy, Traci and the rest of the crew that we did not get to interact with, for having such an awesome environment and making car shopping enjoyable! More

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Caleb was spot on! He provided excellent service and handled all our needs! 5-star service indeed! He provided excellent service and handled all our needs! 5-star service indeed! More

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Janie was courteous and friendly. She made the purchase process go smoothly. I have no complaints. She made the purchase process go smoothly. I have no complaints. More

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I wouldn’t go back to regular dealerships anymore. Hustle free calm environment, Mike was extremely pleasant to deal with and thank god we didn’t have to feel like we being pressured into doing anythi Hustle free calm environment, Mike was extremely pleasant to deal with and thank god we didn’t have to feel like we being pressured into doing anything. Also got a very good deal on 2023 v8 king ranch that are hard to find. Not only it was like new condition low miles but at the price on a regular v6 More

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The best car buying experience! Matt, Caleb and Traci are a dream team! Happy customer Matt, Caleb and Traci are a dream team! Happy customer More

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Janie was so helpful! She worked with us every step of the way and even brought coloring sheets and crayons out when we had to bring our little kids with us. 10/10 She worked with us every step of the way and even brought coloring sheets and crayons out when we had to bring our little kids with us. 10/10 More

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Janie was awesome and helped us so much picking out our new car and throughout the process. new car and throughout the process. More

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This dealership went above and beyond! Rosa was phenomenal in every aspect. She picked me up at the airport, answered every question patiently and took care of anything I needed. Being t Rosa was phenomenal in every aspect. She picked me up at the airport, answered every question patiently and took care of anything I needed. Being the skeptic that I am, I worried that maybe they were too good to be true BUT THEY ARE REAL AND LEGIT!!! I also had a family emergency that required me to leave quickly. They completely filled my gas tank and checked on me multiple times throughout my 6 hour journey. I have NEVER had this kind of service from a dealership before. I cannot recommend them highly enough!!! They are a high quality dealership who offers high quality vehicles. Ask for ROSA!!! More

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Experience was great, Rosa worked great with me and was patient. Would definitely purchase another vehicle from them! patient. Would definitely purchase another vehicle from them! More

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Really kind and made every part of the process very simple. Explained every feature the car had and was very helpful to a new car buyer simple. Explained every feature the car had and was very helpful to a new car buyer More

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