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Tony Lagos
Tony Lagos at Norm Reeves Honda Superstore - Huntington
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Tony Lagos

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
237 Reviews
4.9

237 Reviews

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237 Reviews of Tony Lagos

March 27, 2025

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Employee Rating

I was scammed into paying $190 diagnostic charge to fix the airbag light & seatbelt sensor that BOTH came on after having the airbag recall completed. It took way longer than expected to complete the diagn More

by volkswgngrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 25, 2025

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Employee Rating

Great customer service. Extremely helpful and informative. This dealership goes abive and beyond to help their costumers. More

by dee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando, Kevin Lam

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

March 22, 2025

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Employee Rating

Keep up your good service, courteous welcome, prompt attention, helpful answers, and providing delicious coffee while waiting for serviced auto. More

by Enakakura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Kevin Lam

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Your encouraging words about our warm welcome, prompt attention, and that extra coffee touch truly energize our team. We’re committed to keeping the experience delightful and look forward to exceeding your expectations on every visit.

March 21, 2025

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Employee Rating

This dealership located in very close distance from my house. People are very friendly, answering all my guestions. More

by Mlevin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad that our team are people you can count on when you need service or have any questions. That's what we aim for! If anything else pops up, feel free to use our online contact form to get in touch.

March 15, 2025

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Employee Rating

Kept me informed as regular checkup done and recall work completed, ahead of scheduled time! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Pat. We're glad that our team kept you informed and got your repairs done quickly! The next time you need service, please consider us again. We have an online service scheduler you can use to book an appointment.

March 11, 2025

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Employee Rating

I have always gone to Norm Reeves to purchase my car and for maintenance service. Service is always excellent and quick. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando, Kevin Lam

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Mar 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in coming in for service and choosing to buy your vehicles here, Shary! It would make our day if you shared your experience with your friends and family. Word-of-mouth helps us to meet new customers as loyal as you are. Thanks so much!

March 06, 2025

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Employee Rating

I came to make an appointment but Tony Lagos was able to help me that day More

by rbludovice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Norm Reeves Honda Superstore - Huntington responded

We're happy to get a five-star rating from you although we're disappointed to hear that you were looking for Tony. When you make your next Honda service appointment, please feel free to check his availability. We want to accommodate our customers in any way we can. Thanks so much!

March 04, 2025

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Employee Rating

Tony was pleasant and clearly explained what service would be performed (part of a recall) and kept us informed about when the car would be ready for pick up. More

by astickley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad that Tony could make the service visit for your Honda recall so productive and pleasant! Regular updates also make a difference. Thanks for coming by, and we'll be here for you when you need us!

February 26, 2025

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Employee Rating

Excellent customer service. Tony Lagos was thoughtful, provided concise information about services for my car and what out of his way to provide exceptional customer service. More

by Cjbaker184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Norm Reeves Honda Superstore - Huntington responded

We're happy to read this review about your Honda service visit! It sounds like Tony went out of his way to ensure that you understood the service and received the right kind of service. If you would like to request him again, feel free to do so. Thank you!

February 19, 2025

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Employee Rating

Good service. Friendly. Nice. Professional. Quick. Explain clearly. If you have any questions, you can ask. More

by kngan22.nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

That's the way to get service done at our dealership! We're happy that was the result of your service visit. Thanks so much, and feel free to consult with us on service needs!

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