Since 2020, Coastal KIA has provided my family and I
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called M
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out.
The result? No charge!...AND a free car wash!
I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business!
Blessings to the Coastal KIA family in 2025.
RS, Kurt Lang
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by LANGSINLET
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
Wow Kurt! Thank you for the amazing testimonial and for mentioning SO MANY of our team members by name. We truly appreciate you taking time to leave such an extraordinary heartfelt review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are truly humbled by your amazing feedback. Please do not hesitate to reach out if you need us.
Everything went smooth with my appointment and, was one
time with a quick turnaround! Thanks
time with a quick turnaround! Thanks
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by FLOUNDERMAN1976
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2025 -
Coastal Kia responded
Great news! We appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.
I found both the service and sales department very
helpful and knowledgeable about their products. Were willing to listen to my questions and replied promptly. I am very pleased with the dealership.
helpful and knowledgeable about their products. Were willing to listen to my questions and replied promptly. I am very pleased with the dealership.
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by esmola78
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2025 -
Coastal Kia responded
We appreciate your business and thoughtful feedback. Thank you for the five star review and high marks for our team members. We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear both your sales and service experiences went well. Thank you for choosing Coastal Kia. We are here if you need us.
They greet you as soon as you enter the door and are
always friendly and professional.
always friendly and professional.
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by SULLIVANCANADY1
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Coastal Kia responded
Great news! Thank you for the five star service review! It was thoughtful of you to give so many of our service team members such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.
Gary, Sam, and the whole team are awesome!
Always keeping my Kia in top shape.
David was a good shuttle driver too.
Always keeping my Kia in top shape.
David was a good shuttle driver too.
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by WESLEYSON.SON1
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Coastal Kia responded
Thank you! We truly appreciate the high marks and compliments for our team. Your review and high marks for so many of our team members are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!
It was simple.
Both gentlemen that helped me were kind and friendly. They answered my questions and helped me get the answers I needed.
Both gentlemen that helped me were kind and friendly. They answered my questions and helped me get the answers I needed.
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by rochelle.curlee
Verified Customer
Verified Customer
Dec 30, 2024 -
Coastal Kia responded
Thank you for the five star service review! We appreciate the high marks and compliments for our service staff. It was thoughtful of you to go online and rate your recent service experience. Thanks again!
I had an oil change and inspection done.
They performed a warranty replacement that I didn’t even know I needed free of charge. Nice lobby area and friendly staff
They performed a warranty replacement that I didn’t even know I needed free of charge. Nice lobby area and friendly staff
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by AJOB223
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
Coastal Kia responded
We appreciate the five star review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us.
Easy, no hassle.
Sales manager was nice to deal with and scheduled appointment with ease.
Sales manager was nice to deal with and scheduled appointment with ease.
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by kathleenwindsor757
Verified Customer
Verified Customer
Nov 22, 2024 -
Coastal Kia responded
Great news! Thank you! We sincerely appreciate the five star review and gracious compliments. We love the feedback including, "easy, no hassle." Please do not hesitate to reach out if you need us. Thanks again!
Fast and accurate.
Service waiting area was great with free food and drink, and internet available.
Service waiting area was great with free food and drink, and internet available.
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by colin
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
Coastal Kia responded
We truly appreciate the five star review. We are thrilled to hear you were able to take advantage of our customer lounge experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing coastal Kia for your automotive service needs. We are here if you need us.
Very quick to get an appointment and it was performed in
a very timely manner.
a very timely manner.
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by Vicki_Faulkner
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Coastal Kia responded
Great news Vicki! Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!