Tony Barrenechea
Tony Barrenechea at W&L Subaru
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Tony Barrenechea

Customer Experience Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
57 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

57 Reviews

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57 Reviews of Tony Barrenechea

January 18, 2025

Dealership Rating
Employee Rating

great to deal with, kept me informed of my visit to get my oil changed and tires rotated, thanks More

by grumpystoy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Long , dont know who took care of paperwork

Jan 21, 2025

W&L Subaru responded

Thanks so much for your review!

January 15, 2025

Dealership Rating
Employee Rating

Brand new car with multiple issues. Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car More

by mdauberman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

W&L Subaru responded

Thank you for the feedback. We sympathize with your frustration and we are sorry your new car has had these issues. Excellent communication is something we strive for, and we apologize if we missed the mark with your service visits. We appreciate your patience, and if there is anything else we can do for you just let us know. Thanks again, and have a great day.

January 15, 2025

Dealership Rating
Employee Rating

Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you! More

by debblauk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jan 16, 2025

W&L Subaru responded

Thank you for the review!

January 10, 2025

Dealership Rating
Employee Rating

Service department was very friendly and professional. They performed the service in a timely manner and kept us informed during our service. More

by sandbagger4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 13, 2025

W&L Subaru responded

Thank you so much for the 5-star review!

December 12, 2024

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Employee Rating

Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More

by bodnerbmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roy Beck

Dec 12, 2024

W&L Subaru responded

Thank you for he feedback. We appreciate your thoughts on the pricing, and sympathize with your concerns. Thanks again and have a great day.

December 05, 2024

Dealership Rating
Employee Rating

very Goood service and sales department would goo anywhere else Thanks for everrything jimmy woooo More

by n3xjz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

W&L Subaru responded

Thanks for your review!

November 23, 2024

Dealership Rating
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Tony has wonderful customer service skills as well as excellent communication skills. He’s a keeper More

by csabol20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Nov 26, 2024

W&L Subaru responded

Thanks so much! We will let Tony know of your kind words!

November 20, 2024

Dealership Rating
Employee Rating

The people are great, the place is clean and net, and the service is great. More

by jlsauers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

W&L Subaru responded

Thanks so much for the review!

November 14, 2024

Dealership Rating
Employee Rating

The staff are incredibly friendly, super helpful and very knowledgeable about their products. Amazing fast service with a video of the work and services completed. I would recommend to everyone! More

by jdieter817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chubb

Nov 15, 2024

W&L Subaru responded

Thank you so much for the review! Have a great day!

November 10, 2024

Dealership Rating
Employee Rating

Always professional and try there very best to have there customers leave satisfied. Would recommend! More

by Mallenday67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

W&L Subaru responded

Thanks so much for the review!

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