Gavin Faust
Gavin Faust at W&L Subaru
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Gavin Faust

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Gavin Faust

June 06, 2024

Dealership Rating
Employee Rating

Gavin is great to work with, kind and trustworthy. Great communication skills, helped me understand what was wrong with my car and plan for future repairs. More

by srborchert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

W&L Subaru responded

Thanks for reviewing!

June 03, 2024

Dealership Rating
Employee Rating

Good service and excellent sales staff. Enjoy the wait in an Excellent facility. Thank you More

by rkishlebmut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

W&L Subaru responded

Thanks!

May 29, 2024

Dealership Rating
Employee Rating

They were prompt with the appointment and the car was washed. Very professional atmosphere. The technician and service advisor were very courteous and answered all our questions. More

by pubadj1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 31, 2024

W&L Subaru responded

Thank you so much!

May 23, 2024

Dealership Rating
Employee Rating

When my car was smashed and new cars were not available, they loaned me a car till my new car arrived so I would not be inconvenienced. More

by dewalt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

W&L Subaru responded

Thank you so much for the 5-star ratings! It was our pleasure offering the loaner! If you need anything at all just let us know!

May 18, 2024

Dealership Rating
Employee Rating

Excellent service, kept me informed, respectable. . Highly recommend this dealership for continued service and sales More

by msrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Tony Barrenechea, Owen Long, Keayon Williams , Kimberly Heltzinger

May 28, 2024

W&L Subaru responded

Thank you, and have a great day!

May 18, 2024

Dealership Rating
Employee Rating

I couldn't believe the number of cars in line to be serviced when we got there-I was tempted to reschedule, but Gavin told us we were a priority and it wouldn't take long. He was right. We were out of More

by rlradel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2024

W&L Subaru responded

Thank you so much for taking the time to share your experience in our service department! Have a great day!

May 18, 2024

Dealership Rating
Employee Rating

W & L Subaru has excellent service. A very nice showroom also. They take the time to listen to your problems. More

by gnwise
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2024

W&L Subaru responded

Thanks so much!

April 24, 2024

Dealership Rating
Employee Rating

Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Tony Barrenechea, Owen Long, Keayon Williams , Kimberly Heltzinger

Apr 25, 2024

W&L Subaru responded

Thanks for the 5-star review!

April 21, 2024

Dealership Rating
Employee Rating

Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More

by sdeitrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

W&L Subaru responded

Thanks for reviewing our service department! Have a great day!

April 21, 2024

Dealership Rating
Employee Rating

Above what was expected. I will tell others, very honest will be done to car . More

by pennacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Colby Coxe

Apr 22, 2024

W&L Subaru responded

Thanks so much!

1

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