Tommy Malone
Tommy Malone at Shottenkirk Honda of Cartersville

Tommy Malone

Pre-Owned Car Director

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

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4.6
130 Reviews
4.6

130 Reviews

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130 Reviews of Tommy Malone

May 28, 2025

Dealership Rating
Employee Rating

First sales rep. Not very helpful left me and second sales rep. Not knowing what to do on my way leaving to go to other dealership when manger and second sales rep. S More

by K.wilson2579
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 06, 2024

Dealership Rating
Employee Rating

Super friendly and made the process super easy. They stayed within my price range, got even more than I asked for out of my new car, and were super understanding and patient with me as it was my fi More

by MARYMADELINE2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Quijano, Jorge Ortiz

Nov 07, 2024

Shottenkirk Honda of Cartersville responded

Here at Shottenkirk Honda of Cartersville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 04, 2024

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Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Shottenkirk Honda of Cartersville responded

Greg, thank you for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 27, 2024

Dealership Rating
Employee Rating

During the process of negotiating the price of a used Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a More

by JOHNB_48
Recommend Dealer
No

Other Employees Tagged: Jorge Ortiz , Alex. Did a good job of selling my wife on her new vehicle.

Oct 31, 2024

Shottenkirk Honda of Cartersville responded

John, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 25, 2024

Dealership Rating
Employee Rating

One of the best dealerships and best employees works there all the manager sales man’s More

by MEHULINDIA235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lewis, Michael Welch, Brittany Lewis, Jason Lamarre , Chandler McDurmon, Davis combs

Oct 27, 2024

Shottenkirk Honda of Cartersville responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Cartersville!

September 27, 2024

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Employee Rating

Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Greg, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 21, 2024

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Employee Rating

Helpful staff. My kids enjoyed the complimentary popcorn and drinks. Thanks for taking great care of us. More

by SRCERMAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

July 31, 2024

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Employee Rating

Everyone was very friendly and helpful. The entire staff was helpful and took time to help with all of my needs More

by BRYANRAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Galloway, Chris Hurd, Chandler McDurmon

Aug 01, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2024

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Great people! We had a wonderful experience and they made a way for me to have my dream car! More

by TRACYQUEEN26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Quijano

Jun 24, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 09, 2024

Dealership Rating
Employee Rating

Did NOT like the fact they tried to SNEAK in the gap insurance at the end. Very dirty More

by PAMELAKOUTAVAS01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angie Angell, Kevin Dowdy, Chandler McDurmon

Jun 13, 2024

Shottenkirk Honda of Cartersville responded

Pamela, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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