Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 4

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
113 Reviews
4.8

113 Reviews

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Dealership Experience

1 yr, 7 mos

113 Reviews of Tommy Mackey

May 12, 2026

Dealership Rating
Employee Rating

5 star service all the way. Extremely kind and professional. I would highly recommend this service department! More

by jennifer.scholl12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PJ Serratore

May 07, 2026

Dealership Rating
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Fast clean friendly staff WiFi for work while I waited In and out in <2 hours More

by Gabbie
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2026

Dealership Rating
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Very nice dealership! Service was fast and the service writers were very friendly and helped with any questions! More

by CoolioSwanson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dale Heider, Timothy Harris

May 02, 2026

Dealership Rating
Employee Rating

I called and they were able to get me in for an oil change the same day. Everyone was polite and efficient. More

by TOMHAROLD_EPPD
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2026

Dealership Rating
Employee Rating

Great customer service and their valet service made smoother for my wife to drop the truck More

by alejandroalvarez8a713
Service Price Transparency
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Recommend Dealer
Yes

April 27, 2026

Dealership Rating
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Good service! Excellent service friendly people Good location Excellent cars. Prices are good excellent setvice. More

by donaldtlr427?
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2026

Dealership Rating
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I had an amazing experience with Napelton Ford of Oak Lawn. Special thanks to Nicolas for going above and beyond. His coworkers also were amazing in helping as well. Top tier service. More

by Mrbrown
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris, Rudi Bandemer , Nicolas Aggelopoulos

April 18, 2026

Dealership Rating
Employee Rating

Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise More

by GV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 17, 2026

Dealership Rating
Employee Rating

The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. More

by Louie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2026

Dealership Rating
Employee Rating

The experience was fantastic. I was treated with the utmost respect.The service manager Tommy was the reason that I decided to buy a newer model and the sales person sealed the de More

by henrywilborn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson, Stephanie Fernandez

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