Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 4

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
123 Reviews
4.8

123 Reviews

Write a Review

Dealership Experience

1 yr, 9 mos

123 Reviews of Tommy Mackey

June 16, 2026

Dealership Rating
Employee Rating

Ford in Oak Lawn has a strong and efficient team. I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fa More

by Lalzv117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2026

Dealership Rating
Employee Rating

My experience with Luke was excellent and fun and I got my new brand new Bronco that I love if you're looking for a car you definitely have to go see Luke he is the best More

by coolhand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Boros, Maria Torres, Edward Wambaja , Andrew Munson, LUKE CLARIZIO

June 13, 2026

Dealership Rating
Employee Rating

Outstanding service department! ! Always kept informed of progress of my vehicle and very helpful. Service agent Nick who wrote me up was GREAT!!! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick A. and PJ Serratore

June 10, 2026

Dealership Rating
Employee Rating

Very responsive, kept me updated, quick in and out, very nice, personable, would come back. More

by rudymill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2026

Dealership Rating
Employee Rating

Tommy Mackey has a professional approach to customers that enhances the dealership's image for future sales More

by Malo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2026

Dealership Rating
Employee Rating

Muy buen servicio y muchas comodidades de pago la atención de la personas es genial en especial para latinos que no hablamos perfectamente el inglés felicitaciones More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Sims, Tymo

May 29, 2026

Dealership Rating
Employee Rating

Very fast service! Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. More

by katherinebaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Andrew Munson, Sean Sims

May 22, 2026

Dealership Rating
Employee Rating

It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren More

by jorgemarin7881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Sean Sims, Kevin f

May 16, 2026

Dealership Rating
Employee Rating

I received an oil change covered by warranty. I spoke with services & parts to clarify parts from other facilities were necessary based on previous experience at Napleton Ford. Upon arrival neith More

by desmarie0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darian Lofton

May 15, 2026

Dealership Rating
Employee Rating

Very nice and very professional, this tall man 55 years old sorry I don’t know your name who ever you are , may god bless you sir, thank you More

by S A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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