Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 12

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
123 Reviews
4.8

123 Reviews

Write a Review

Dealership Experience

1 yr, 9 mos

123 Reviews of Tommy Mackey

September 12, 2025

Dealership Rating
Employee Rating

The staff there is great. They really take good care of My 2018 G. Thank you so much. I would recommend them to anyone. More

by love_red53
Service Price Transparency
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Recommend Dealer
Yes

September 07, 2025

Dealership Rating
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Customer service was great, kudos to Tommy, the wait wasn’t great but I understand the delay due to the Insurance Company. I would definitely comeback. More

by marco.am.posadas
Service Price Transparency
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Recommend Dealer
Yes

September 02, 2025

Dealership Rating
Employee Rating

I’ve been having trouble with my car for months I’ve been taking to the dealership for months they said there’s nothing they can do about they return my car not fixed it now I’m getting nervous every time I’ More

by mctrevino40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Harris, Melissa Graham

August 31, 2025

Dealership Rating
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This dealer offers fast friendly service. The service team is well organized, very thorough, and professional. More

by Jason Munoz
Service Price Transparency
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Recommend Dealer
Yes

August 27, 2025

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Employee Rating

The whole service staff is very courteous and knowledgeable. Kathy, Tim and Tommy were all involved in helping me. More

by kennytwadell
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris, Kathy

August 23, 2025

Dealership Rating
Employee Rating

Good service. Great staff. Courteous and informative. Great service overall. Good for the community. Thank you! More

by reyesphilthis
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2025

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Tom was able to get my car right in for an oil change. It was done quickly. I had a family emergency and it was ready to go. I will definitely be recommending Napleton to friends and family for needed c More

by Laura Schroeder
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Recommend Dealer
Yes

May 26, 2025

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Excellent service, excellent staff. the service manager is always friendly and helpful my car was repaired very well More

by roman
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Recommend Dealer
Yes

May 25, 2025

Dealership Rating
Employee Rating

Everyone was helpful and pleasant. They were knowledgeable of the problem and efficient on resolution. More

by micalderon
Service Price Transparency
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Recommend Dealer
Yes

May 24, 2025

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Employee Rating

My advisor and all the staff was friendly and my service was completed fairly quick, More

by Sean
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris, Sean Sims

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