117 Reviews of Tommy Mackey
November 04, 2025
Very professional all the staff are excellent. They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a rid They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a ride home also. I am a female and never felt taken advantage of by any of the staff members. Love this place !!!! It’s not overwhelming like some of the bigger dealerships. Thanks guys. Maureen Popp More
Other Employees Tagged: Mark Rutkowski, Bill Parks, Chris Knasiak , Timothy Harris, Sean Sims
October 31, 2025
I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Napleton Ford of Oak Lawn. More
Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Sean Sims
October 25, 2025
Friendly, quick, and had my car back to me in a timely fashion. The mechanic working on my car was fantastic. A+ fashion. The mechanic working on my car was fantastic. A+ More
Other Employees Tagged: Chris Knasiak
October 21, 2025
Everything was great from the drop off till pick up I have nothing bad to say have nothing bad to say More
Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Sean Sims
October 14, 2025
My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. He was very attentive. Quick to ask me if I needed assistance. Great social skills. More
Other Employees Tagged: Nick Ristich, Edward Wambaja , Timothy Harris, Andrew Munson
October 13, 2025
This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but also New contract adding on $29 thousand for Bronco More
Other Employees Tagged: Don Boros, Nick Ristich, Jake Pierson , Ali Huseen, Andrew Munson, Tommy and Ray in service are the only people that have any kind of customer satisfaction
October 13, 2025
Great customer service, Especially from Tim. He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! More
Other Employees Tagged: Rudi Bandemer , Timothy Harris
October 10, 2025
I have had the pleasure of best service and sales at this dealership. Thanks you. dealership. Thanks you. More
Other Employees Tagged: Darian Lofton, Phil Basa, Bill Parks, Jake Pierson , Timothy Harris, Miguel Luna, Sean Sims
October 01, 2025
Great customer service repairs were fast and waiting room was accommodating to my needs and wants was accommodating to my needs and wants More
Other Employees Tagged: Edward Wambaja, Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Andrew Munson, Sean Sims
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