Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 10

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
117 Reviews
4.8

117 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

117 Reviews of Tommy Mackey

November 04, 2025

Dealership Rating
Employee Rating

Very professional all the staff are excellent. They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a rid More

by MPOPP1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Bill Parks, Chris Knasiak , Timothy Harris, Sean Sims

October 31, 2025

Dealership Rating
Employee Rating

I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap More

by H Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2025

Dealership Rating
Employee Rating

Friendly, quick, and had my car back to me in a timely fashion. The mechanic working on my car was fantastic. A+ More

by Cookie Monster
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Knasiak

October 21, 2025

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Employee Rating

Everything was great from the drop off till pick up I have nothing bad to say More

by Latasha
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 21, 2025

Dealership Rating
Employee Rating

I was greeted kindly. my wait time was great. Was explaining that was right and what I'll need in the future. Job we'll done. More

by tntreed
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

October 14, 2025

Dealership Rating
Employee Rating

My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. More

by yolo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Ristich, Edward Wambaja , Timothy Harris, Andrew Munson

October 13, 2025

Dealership Rating
Employee Rating

This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but More

by Mommalox88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Don Boros, Nick Ristich, Jake Pierson , Ali Huseen, Andrew Munson, Tommy and Ray in service are the only people that have any kind of customer satisfaction

October 13, 2025

Dealership Rating
Employee Rating

Great customer service, Especially from Tim. He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! More

by tpayton0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudi Bandemer , Timothy Harris

October 10, 2025

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Employee Rating

I have had the pleasure of best service and sales at this dealership. Thanks you. More

by Herbertlpearson2017
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darian Lofton, Phil Basa, Bill Parks, Jake Pierson , Timothy Harris, Miguel Luna, Sean Sims

October 01, 2025

Dealership Rating
Employee Rating

Great customer service repairs were fast and waiting room was accommodating to my needs and wants More

by Dudleycharles8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Wambaja, Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Andrew Munson, Sean Sims

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