Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 10

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
123 Reviews
4.8

123 Reviews

Write a Review

Dealership Experience

1 yr, 9 mos

123 Reviews of Tommy Mackey

November 19, 2025

Dealership Rating
Employee Rating

Great service department. Tommy is always very helpful and quick to respond to any questions I may have. I love the drop-off/pick-up service they offer when my car is in for r More

by Grkniki23
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

by Malo
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Recommend Dealer
Yes

Other Employees Tagged: Jake Pierson , Timothy Harris

November 12, 2025

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Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there More

by vicresa70
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Recommend Dealer
Yes

Other Employees Tagged: Jake Pierson

November 12, 2025

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Tom was very friendly and helpful. Made my experience feel great will be coming back More

by Diana
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Recommend Dealer
Yes

November 11, 2025

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This dealership is very attentive and nice. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. More

by fordelyssa
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Recommend Dealer
Yes

November 06, 2025

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Waited to long for vehicle to be finished, but service manager was accommodating and was very professional in trying to resolve the issue and compensate the mishap. More

by selvage0428
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Recommend Dealer
Yes

Other Employees Tagged: Bill Parks, Rudi Bandemer , Timothy Harris

November 04, 2025

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Very professional all the staff are excellent. They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a rid More

by MPOPP1958
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Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Bill Parks, Chris Knasiak , Timothy Harris, Sean Sims

October 31, 2025

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I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap More

by H Watson
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Recommend Dealer
Yes

October 25, 2025

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Friendly, quick, and had my car back to me in a timely fashion. The mechanic working on my car was fantastic. A+ More

by Cookie Monster
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Recommend Dealer
Yes

Other Employees Tagged: Chris Knasiak

October 21, 2025

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Everything was great from the drop off till pick up I have nothing bad to say More

by Latasha
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Recommend Dealer
Yes
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