Tom Watson | Page 2

A few weeks ago, I purchased my fourth Kia and third from Smithtown Kia. When I entered the showroom on Saturday morning Gerard came over and introduced himself and asked how he could help with my car s from Smithtown Kia. When I entered the showroom on Saturday morning Gerard came over and introduced himself and asked how he could help with my car search. Gerard took the time to listen to my needs and wants, made a number of recommendations and as we talked, narrowed down my search to two Sportage's in stock. After we finished discussing both models at his desk, Gerard took me for a test drive in one of the two models I was interested in and spent a lot of time explaining the differences between each and kept asking which features were the most important to me and which were not, as all the features I was looking for weren't available in either of the models. Gerard knowledge was exceptional, at no time did he rush me or skip answering any of my questions. After I decided on the model I wanted to purchase, we spent time working out the price and how I was going to purchase the car. Gerard walked me effortlessly through the financing paperwork and before I left the showroom, asked again if I had any questions that were not answered, or unsure of. When I left the showroom after purchasing the car, I knew I had purchased the perfect Sportage, thanks to Gerard's attention to detail and my needs. When I returned the following Monday to pick up my car, it was perfect and again, Gerard spent a lot of time with me, explaining all the functions of the Sportage and answered every question with a smile. Gerad's constant attention to my needs and wants and his thorough knowledge of the product, made purchasing the Sportage a pleasure. Of course, after driving home, I had questions I never thought of and Gerard was never more then a phone call away. He truly insured that my purchase was a pleasant experience. More

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I had such a wonderful experience! Everyone was warm and welcoming. They worked with my price range to become part of the Kia family. I would highly recommend this dealership for futur Everyone was warm and welcoming. They worked with my price range to become part of the Kia family. I would highly recommend this dealership for future buyers! More

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Chad was an absolute professional, he made the whole process of a new purchase with a trade in very smooth. process of a new purchase with a trade in very smooth. More

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Austin was so patient and nice! He tried to make my deal work how ever he could and he listened to what I needed and made it happen! He is super personable and made my experience at He tried to make my deal work how ever he could and he listened to what I needed and made it happen! He is super personable and made my experience at smithtown kia a great one. Highly recommend working with him!!! More

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Smithtown Kia has been incredibly resourceful and friendly. All of my concerns were addressed immediately and stress free - No arguing involved. Austin was kind, compassionate and understanding. Aust friendly. All of my concerns were addressed immediately and stress free - No arguing involved. Austin was kind, compassionate and understanding. Austin was personable without being pressuring and it was a pleasure to work with him on a fantastic deal for my new car. More

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This is an excellent dealership to do business with. The salesman Chad Echezuria really goes out out of his way to get you the car you want for the price your looking for. I will definitely be recommen The salesman Chad Echezuria really goes out out of his way to get you the car you want for the price your looking for. I will definitely be recommending this dealership to my friends and family. Thank you for making the car buying exspirience seamless. Thank you again Chad!!! More

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Gerard was beyond helpful. He really goes above and beyond his job, he knows his stuff and he makes the whole process comfortable and uncomplicated. He also takes the time to e He really goes above and beyond his job, he knows his stuff and he makes the whole process comfortable and uncomplicated. He also takes the time to explain every feature the vehicle has to make sure you’re really happy. Normally you don’t even meet the manager but he was also friendly and introduced himself. The whole process was simple and such a pleasure to work with everyone there. More

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My experience at Kia was wonderful. My dealer Chad, was very friendly and mine and my dad’s experience was very comfortable. A very good dealership, highly recommend. My dealer Chad, was very friendly and mine and my dad’s experience was very comfortable. A very good dealership, highly recommend. More

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Great customer service. Austin and Tom were easy to work with. Timely and professional service. Austin and Tom were easy to work with. Timely and professional service. More

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The staff at Smithtown Kia is amazing. They were fast and efficient in getting me into my new car all while being very professional. My salesman Chad is the best! He was knowledgeable to w They were fast and efficient in getting me into my new car all while being very professional. My salesman Chad is the best! He was knowledgeable to what best fit my needs and made the entire process very smooth. I highly recommend this dealership and talking with Chad if your in the market for a new vehicle. More

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