Tom Terrill | Page 67

Excellent service! You do not feel you are dealing with a sales person, more like an advisor! My first BMW and probably not the last one!!! a sales person, more like an advisor! My first BMW and probably not the last one!!! More

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My wife and I just leased our 7th BMW (our 6th consecutive new car from Flemington BMW). While I generally don't like to use superlatives, I have to say that this dealership, and Ed Kiley (New Ca consecutive new car from Flemington BMW). While I generally don't like to use superlatives, I have to say that this dealership, and Ed Kiley (New Car Manager) and Tom Terrill (Client Advisor) in particular, deserve the highest grades in every category. They are really nice to deal with, and they have consistently treated us fairly. We have never felt rushed or pressured into making a decision, and Tom Terrill has always been willing to give us whatever time and information we've needed to configure our BMWs thoughtfully. Tom has always been helpful after delivery too. Moreover, we have been pleased with their service department. The bottom line is that we highly recommend this dealership; we keep going back. More

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Excellent car buying experience. Tom kept everything ready by the time we reached the showroom , the whole process was quick and all information was explained well . But what really impressed us was the ready by the time we reached the showroom , the whole process was quick and all information was explained well . But what really impressed us was the detailed tour of the car which Tom gave us before handling the keys . He explained each and every knob in detail and gave us a good demo . We are 100% satisfied with the car and Flemington BMW and most of the credit goes to Tom Terill. Even now he is checking with us if we have any problem. Great job Tom. More

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Have bought 6 BMWs from Ed Kiley and his crew at Flemington BMW. Ed is a stand-up, honest, down to earth guy. Always fair. Always professional. He does his job and is always there to guide and help. Flemington BMW. Ed is a stand-up, honest, down to earth guy. Always fair. Always professional. He does his job and is always there to guide and help. The Flemington BMW dealership is excellent, made better by Ed Kiley. More

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Best car buying experience I've ever had! In and out in less than 2 hours. Noha, Tom, and Rebecca were all great to do business with. in less than 2 hours. Noha, Tom, and Rebecca were all great to do business with. More

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On February 17, 2014 I returned a 2011 528i from lease and obtained a 2014 528i on lease for 36 months. On that occasion I had the pleasure of dealing with Mr. Scott Smith who coordinated the terminatio and obtained a 2014 528i on lease for 36 months. On that occasion I had the pleasure of dealing with Mr. Scott Smith who coordinated the termination of the 2011 lease and the initiation of the newly-leased 2014 528i. Mr. Smith served in place of Mr. Tom Terrill the client counselor responsible for negotiating the new car lease; Mr. Terrill was unable to be present at that time. Prior to February 17, all of my interactions with Mr. Terrill dating back several months regarding the negotiations and ordering of the 2014 car were characterized by Mr. Terrill's clear communications, efficiency and professionalism. From the moment prior to the 17th when Mr. Smith contacted me to inform me of Mr. Terrill's unavoidable absence during the week of the 17th Mr Smith manifested an exemplary level of thoroughness and professionalism. I phoned him on Sunday the 16th at his urging in order to facilitate the transactions that were to occur on the 17th. Subsequent to my receiving the new car Mr. Smith emailed follow-up information and inquired about any concerns I might have. At the end of the week of the 17th Mr. Terrill contacted me to determine if I might require anyfurther assistance. In summary I can only express my sincere thanks and appreciation to Mr. Terrill and Mr. Smith for their respective efforts to make the entire process simplified and stress free. Best regards, Robert C. Satin More

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Though we live around an hour from Flemington, when we were looking for a new X5, we went to Flemington based on the good reviews I read online. I was looking for a 2014 model which was in backorder. Tom were looking for a new X5, we went to Flemington based on the good reviews I read online. I was looking for a 2014 model which was in backorder. Tom was very impressive and helpful from the start. He helped add a real world experience to our desired configuration and very was honest in pointing out which add ons were not really relevant for us. The only reason I firmed up the order with Flemington was due to the honest service he provided. They also matched best pricing to what I was seeing elsewhere. Two thumbs up! More

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As a younger person, I have to say I was dreading going to look for a car at a dealership, especially a BMW dealership, knowing that most salesmen would try to pressure me and attempt to take advantage. B to look for a car at a dealership, especially a BMW dealership, knowing that most salesmen would try to pressure me and attempt to take advantage. But to my wonderful surprise, I had the pleasure of being helped by Tom Terrill. He spent most of a Saturday afternoon (1pm-6pm) speaking with me in a zero pressure environment about working out a deal that was in my best interest, and gave me great advice. I ended up test driving, trading in my old vehicle, and purchasing a CPO BMW all in the same day, and he made it a fantastic experience. I would recommend anyone searching for a vehicle to come check out Flemington BMW, because it was the most enjoyable car purchasing experience I have ever been a part of or heard of. Thanks to Tom Terrill and Rebecca Kosar for helping me work out a fair deal, and also to Vince Dillon for helping me test drive so quickly. GREAT experience, I will be returning for my next vehicle for sure!!! More

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We came in for a new 2014 X5. We placed a custom order but had some production delays. Tom Terrill, our sales rep, was very attentive in following up with the factory/supply chain guys. He's also very kno but had some production delays. Tom Terrill, our sales rep, was very attentive in following up with the factory/supply chain guys. He's also very knowledgeable about the products. He wasn't pushy like what you may normally expect in a salesperson, but instead listened to our needs and advised us on what was a good fit for us. We also worked with Jan Michael in financing and he helped us get a great rate, much lower than what I got myself, and we both went to Chase. Definitely, I would recommend this dealership to my friends. More

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The reason why I gave the glowing review above is that I am so pleased with the entire car buying experience at Flemington BMW, especially Tom Terrill. From start to finish, Tom has been a pleasure to deal am so pleased with the entire car buying experience at Flemington BMW, especially Tom Terrill. From start to finish, Tom has been a pleasure to deal with and has treated me with the highest level of professionalism and respect. I could not be happier, and would easily recommend him to a family member or friend. By the way, the car is amazing as well! More

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