Tom Terrill | Page 63

Still simply the best Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you feel as good about a purchase and they make it look easy. I'm sure the is a tom of effort in building this great culture. Again simply the best!!!! More

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Awesome experience from beginning to end! Not having bought a new car in a number of years, I was not sure what to expect. From the first time I walked in the door to the time I drove home in Not having bought a new car in a number of years, I was not sure what to expect. From the first time I walked in the door to the time I drove home in my new car (535 xi), the entire staff was not only courteous but also respectful and extremely knowledgeable. My main point of contact was Tom Terrill. He is extremely thorough and knowledgeable about the various products. What impressed me most was his professionalism and ability to listen to me and discern what was most important in choosing a new car. He is also very patient and went a few extra miles to make sure I was taken care of. Tom was able to take an otherwise stressful process and make it into one that I actually enjoyed. He really cared about me and my decision. He is not pushy and has integrity, it's not just about the "sale" with Tom. Finally, it is evident that he wants to turn what is normally just a transaction into a lasting relationship. A few of my friends have used Tom in the past and they all say the same thing about him. I also dealt with Rebecca Kosar. She is extremely outgoing and also very knowledgeable about the various products. Again, she, too, was able to turn a transaction that normally causes stress and anxiety into one that was extremely pleasurable. I would recommend Flemington BMW to my friends, family and colleagues. More

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wonderful experience Recently leased my X3 from Flemington BMW. Over the years have leased or purchased many BMW's from this dealer. My husband would never have anything Recently leased my X3 from Flemington BMW. Over the years have leased or purchased many BMW's from this dealer. My husband would never have anything to do with any other dealer. But this dealer is the exception to the rule. Honesty and Integrity is what you receive. Tom Terrill and Ed Kiley will take you thru this transaction with nothing but perfection. I feel I must mention the magnificent service department that is managed by Mike Riccardi. Mike is top notch in the service industry. Flemington BMW is like family to my family. More

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Perfect car buying experience! Flemington BMW/Tom Terril are great! No pressure sales, fair pricing, and the best car and service. Who could ask for more. Hassle free and pleasant b Flemington BMW/Tom Terril are great! No pressure sales, fair pricing, and the best car and service. Who could ask for more. Hassle free and pleasant by far the best car buying experience More

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New Car Sale I was first contacted by Tom Terrill whith who I have been purchasing BMW's for at least the last 10 years. He told me about the pull ahead program a I was first contacted by Tom Terrill whith who I have been purchasing BMW's for at least the last 10 years. He told me about the pull ahead program and explained it in full detail. I decided to go for the offer and then we proceeded to find the car that I wanted. Tom delivers excellent service. He is patient, understanding, not pushy, and explains everything in great detail. When I get up from his desk-- I know exactly what the sale was and NO Buyers Remorse. Upon delivery, he sat with me and we went over the car features. Again a wonderful experience. I would recommed Tom Terrill to anyone purchasing a BMW. I feel good about the sale. I am in sales and hope that all my clients fell about my sales technique the way that I do about Tom,s. Flemington BMW has a great leader-- Ed Kiley-- so warm and friendly and his great way of running the dealership is passed down to all of his sales people. More

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Excellent Experience! I had an excellent experience as a first-time lease customer. Tom Terrill was fantastic to work with, and went out of his way to explain the lease str I had an excellent experience as a first-time lease customer. Tom Terrill was fantastic to work with, and went out of his way to explain the lease structure and answer all questions I had on the financial aspects of leasing v. buying. Tom had the paperwork sent in advance of the delivery date, so all I had to to do was show up, sign a few documents in person, and take delivery of the car. I would not hesitate to work with Tom again and all of the courteous staff at BMW of Flemington! More

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Great experience with Flemington BMW I had a great experience with Flemington BMW. Tom was easy to work with to get the lease finished. We were able to do most of our work over email an I had a great experience with Flemington BMW. Tom was easy to work with to get the lease finished. We were able to do most of our work over email and the phone cutting down on my time at the dealership. He was very helpful with all the questions I had and was more than willing to adjust to my speed for the deal. We completed selection quickly and efficiently which was great for me! Thank you for a great experience, I will definitely be back. Ed was very friendly and helped when needed efficiently and effectively. Craig had all my paperwork taken care of in the time it took to fill in some online information. Overall, a great experience in car buying/leasing. More

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Outstanding Service I just leased my third bmw from Flemington BMW. They are great to work with. Tom Terrill is a gem and the reason I keep going back every three years I just leased my third bmw from Flemington BMW. They are great to work with. Tom Terrill is a gem and the reason I keep going back every three years for a new bmw. I know he is getting busier with seniority, but if you can get him, he will make sure your leasing or buying experiencing is a great one. More

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New 535i We want to express our appreciation for your part in the purchase and delivery of our new 535i. We were pleased with your professionalism with an emp We want to express our appreciation for your part in the purchase and delivery of our new 535i. We were pleased with your professionalism with an emphasis on timeliness, thoroughness and communication. We truly enjoyed working with you. We took delivery Monday at the Performance Center and the car is everything we expected. BMW continues to amaze us with improvements in its quality and features with each and every vehicle. We have leased a 5 or 7 series BMW every 3 years since 1992 and have never been disappointed. Thank you again, Steve and Kay More

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A well run dealership I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very well. Tom Terill has sold all of them to me . He is knowledgeable and a pleasure to work with. Service is always most helpful and I was pleased to work most recently with a new service advisor , Dana who was most pleasant and helpful. More

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