Tom Redd
Tom Redd at Sierra Honda

Tom Redd

Internet Director

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
204 Reviews

Languages Spoken

English English

4.9

204 Reviews

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204 Reviews of Tom Redd

March 11, 2026

Dealership Rating
Employee Rating

Great service and very attentive to a customer's needs. 5th vehicle with Sierra and not the past. More

by TEKKA38
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Nguyen

Mar 11, 2026

Sierra Honda responded

Thanks for the great review! We’re thrilled Vincent provided such helpful and kind service throughout your entire experience!

March 09, 2026

Dealership Rating
Employee Rating

Matt Lott was very friendly, very helpful and accommodating.He made sure to answer all our questions. More

by hwarnicke66
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado, Mike Lott , Mike

Mar 09, 2026

Sierra Honda responded

Matt is going to love hearing this! Friendly, helpful, accommodating, and making sure every single question was answered, that is exactly who he is and we are so glad that came through during your visit! We will make sure he sees this great feedback and we hope to see you again very soon!

March 08, 2026

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I came from Orange County to get this car, it was well worth the drive. Luis, Tom & Robert were all great. Everyone was very knowledgeable & professional. I would happily shop there again. Overall frie More

by NRSKIWI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Tirado, Luis Bocanegra

Mar 09, 2026

Sierra Honda responded

Thank you so much for making the trip from Orange County to visit us and for taking the time to share such wonderful feedback! We are so pleased to hear that Luis, Tom, and Robert all contributed to such a knowledgeable, professional, and low pressure experience that made the drive well worth it. Earning the trust and confidence of customers who travel a significant distance to choose us is something we are truly honored by. We will be sure to pass along your kind words to the entire team and we look forward to welcoming you back!

March 04, 2026

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This dealership was very quick, efficient and helpful! Mike was very friendly, knowledgeable and helpful! More

by austindavis2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Mike Lott

Mar 04, 2026

Sierra Honda responded

Austin, That’s fantastic to hear! Mike will be thrilled to know he made your visit fast, friendly, and helpful!

February 23, 2026

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Great service from the minute we walked up to the door. Everyone that helped us included. Luis, sales managers and finance. Our experience was well worth the drive from Fallbrook. I would send my family an More

by jmaguirre577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Bocanegra , Hunter

Feb 25, 2026

Sierra Honda responded

JMaguire, Thank you so much for the wonderful feedback! We love that Luis, the sales managers, and finance team all came together to make your drive from Fallbrook so worth it. And knowing you would send your family and friends our way means everything to us! We'll make sure the whole team hears this and we can't wait to see you again at Sierra Honda!

February 23, 2026

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The service was professional, efficient and beyond my expectations. They were able to accommodate my schedule when I had to change things at the last minute. More

by busterprola
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Luis Bocanegra , Brett Jernigan

Feb 25, 2026

Sierra Honda responded

Professional, efficient, and flexible, that’s the goal every time! We’re thrilled we could work around your schedule. Thanks so much for the awesome feedback!

February 19, 2026

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Employee Rating

Great customer service from entire team at Sierra Honda fast and efficient got the car I wanted for a great price More

by arilina04
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Nguyen

Feb 24, 2026

Sierra Honda responded

Arilina, We’re delighted to hear the entire team at Sierra Honda provided fast, efficient service and helped you secure the vehicle you wanted at a great price. Delivering a smooth and value-driven experience is always our goal. We truly appreciate your support.

February 17, 2026

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Billy Tam was my service coordinator and was always super helpful. Tom Redd was the salesperson who helped me get connected the service department as well. Great team to work with. More

by jia.wu3
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Tam

Feb 17, 2026

Sierra Honda responded

On behalf of our service team, we thank you for writing us this review! Feel free to come in anytime you need a positive automotive service experience, we will gladly help you.

February 06, 2026

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Everyone is very friendly, and the service was great. Billy helped me get in and out in a very timely fashion. Nice place to go for service. More

by MICHELLE.LYNSKEY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 09, 2026

Sierra Honda responded

Michelle, Thank you for the thoughtful feedback. We’re delighted to hear Billy provided efficient service and that our team made your visit a positive one. Your satisfaction means a great deal to us.

February 02, 2026

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Luis was patient and honest. I would highly recommend him would considering buying a new car. More

by altmank6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Tirado, Luis Bocanegra

Feb 02, 2026

Sierra Honda responded

Thank you for the thoughtful feedback. We’re delighted to hear Luis provided attentive, honest service and helped create a positive buying experience. Your confidence and recommendation mean a great deal to us.

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