Tom Redd | Page 18

Tom Redd was super helpful in working with me to figure out my options as my lease was coming to an end. Every question that I had he answered and always responded in a timely manner. The Honda Lease Custo out my options as my lease was coming to an end. Every question that I had he answered and always responded in a timely manner. The Honda Lease Customer Service reps were horrible and rude. I have been a customer with Honda going on 7 years and Tom’s kindness through this process is the reason I am staying a customer of Honda of Monrovia. More

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Tom and Kieth did excellent job earning my business and trust. I am very impressed with my new vehicle. trust. I am very impressed with my new vehicle. More

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I think the dealership is fortunate to have Tom Redd and Albert Morales on your staff. They were knowledgeable,honest,upfront and very,very patient with me while purchasing my 2024 Honda HR-V EX-L SUV. Albert Morales on your staff. They were knowledgeable,honest,upfront and very,very patient with me while purchasing my 2024 Honda HR-V EX-L SUV. I would highly recommend anyone to buy their next Honda from Sierra Honda of Monrovia. Thanks for the experience. More

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Tom was great, he went above and beyond to find the car I was looking for. His team was absolutely amazing and kept me advised of what was going on in looking for the right car! They even called to let me kn was looking for. His team was absolutely amazing and kept me advised of what was going on in looking for the right car! They even called to let me know when my car had arrived on the transport truck. I got to drive the CRV for the first time with only 5 miles on it. We couldn’t have asked for a better team to buy a car from. Tom was able to got our payment down to what we could afford monthly with our income. They made sure my car had what I needed, to take care of my husband. They even went to him to sign the paperwork! Thank you Tom and Jose! You two are fantastic! More

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Thanks so much for helping me search and find a vehicle His name Stephen McKinney Thanks very much for help me understanding all new technologies on new car, His name is Tom Redd His name Stephen McKinney Thanks very much for help me understanding all new technologies on new car, His name is Tom Redd More

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People were very accommodating and courteous. Albert Morales is indeed an asset to your company as he projects professionalism in every turn. Albert Morales is indeed an asset to your company as he projects professionalism in every turn. More

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Amazing service! Tom went above and beyond and was able to get me into the vehicle I wanted! I highly recommend Sierra Honda ! Tom went above and beyond and was able to get me into the vehicle I wanted! I highly recommend Sierra Honda ! More

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I was looking for a vehicle for over 30 days. Went to a couple of dealerships. My partner Talked with Tom Redd on the phone which drew us in with his genuine professional service along with great Went to a couple of dealerships. My partner Talked with Tom Redd on the phone which drew us in with his genuine professional service along with great upbeat humor. Both of best worlds. Great guy- total asset of this dealership since we drove about 300 miles each way. So with that being said- the time frame of completing the purchase was great also. Thank you a wonderful experience! More

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I had previously come to this dealership for service years ago and then was recommended this dealership (and Tom Redd) to purchase my new vehicle from a friend. Tom was very up front from the outset, an years ago and then was recommended this dealership (and Tom Redd) to purchase my new vehicle from a friend. Tom was very up front from the outset, and when Jose Chichipa helped, he and Tom updated me with delivery of the vehicle every step of the way. Once I was able to head over, I was basically in and out of there with a new vehicle. Thanks! More

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My wife and I recently had the pleasure of working with Tom Redd during our search for a Honda Odyssey, and we couldn't be happier with the exceptional service he provided. From the moment we stepped into Tom Redd during our search for a Honda Odyssey, and we couldn't be happier with the exceptional service he provided. From the moment we stepped into the dealership, Tom's professionalism, expertise, and genuine care for our needs were evident. Tom took the time to understand our requirements and patiently listened to our preferences. He expertly guided us through the entire car buying process, ensuring we were well-informed and comfortable with each decision we made. His knowledge about the Honda Odyssey was impressive, and he was able to answer every question we had, making us feel confident in our choice. What truly set Tom apart was his unwavering dedication to finding us the perfect vehicle. He went above and beyond, scouring the inventory and reaching out to his extensive network to locate a Honda Odyssey that met our specific criteria. Tom's commitment and determination were truly remarkable and made us feel like valued customers throughout the entire process. Not only was Tom exceptionally professional, but he was also incredibly personable. He established a genuine rapport with us, creating a friendly and welcoming atmosphere that made us feel comfortable and at ease. His friendly demeanor and positive attitude made the entire car buying experience enjoyable and stress-free. Tom's attention to detail was outstanding. He made sure that all paperwork was in order and thoroughly explained each step, ensuring that we understood everything clearly. He meticulously walked us through the features of our new Honda Odyssey, making sure we were familiar with every aspect of the vehicle before we drove off the lot. Thanks to Tom's efforts, we are now proud owners of a Honda Odyssey that exceeds our expectations. His commitment to customer satisfaction was evident at every stage, and we are grateful for his exceptional service. We wholeheartedly recommend Tom Redd to anyone in search of a new car. His professionalism, expertise, and genuine care make him an outstanding salesperson who goes above and beyond for his customers. If you're looking for an exceptional car buying experience, Tom is the person to see! Thank you, Tom, for making our Honda Odyssey purchase a memorable and enjoyable experience. You truly deserve five stars for your exceptional service! More

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