Tom Pasquarella

I recently leased a car in August that was defective since day one. I was told several times that nothing was wrong with the car until they finally figured out the cell battery was defective in which my since day one. I was told several times that nothing was wrong with the car until they finally figured out the cell battery was defective in which my car kept dying. There is currently a safety recall issue with my car that I mentioned not feeling safe driving and with my child or anyone else. I also currently have emissions issues and misfire with the car and they said it’s due to rodents chewing through the harness and they won’t give me a new car, take the car back or any other solution except pay off my lease contract that I signed. The dealership reported my car warranty won’t cover it and I have to contact my insurance to cover it and pay my deductible fee. I thought I had a reliable new car which turned up to be a horrible experience with my first Honda ever. I will never purchase a car or lease from them again. More

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I scheduled an oil change for my 23 Accord Touring Hybrid last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to r last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to rotate my tires, which he didn’t have to do, but it was appreciated. I also inquired about having my car detailed. He contacted me within the hour to provide the details. When I picked the car up it looked brand new just like the day I picked it from this dealership. I’ve only brought the car in for normal servicing but every time I do, I am always treated very well. We also own a fancy german suv that we paid 6 figures for 2 years ago and Honda cars of Boston treats me like I’m a priority unlike the the other dealership with three letters where they treat me like they’re doing me the favor of servicing our vehicle. More

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Good service. They did what they promised to do. Tural was a great rep and really responsive. They did what they promised to do. Tural was a great rep and really responsive. More

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My experience was excellent the sales person (Mr. Keith Banks-Obanor) was very professional pleasant and efficient in the time in our dealings. Additionally our interaction with the people at the dea Keith Banks-Obanor) was very professional pleasant and efficient in the time in our dealings. Additionally our interaction with the people at the dealership were also very pleasant and professional More

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I just wanna give a great thank you with a note of appreciation for the wonderful Michelle McBride. She was kind, having Phenomenal customer service, Knowledgeable, Professional, And just had overall appreciation for the wonderful Michelle McBride. She was kind, having Phenomenal customer service, Knowledgeable, Professional, And just had overall really good energy!!! Thanks again More

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When go inside the building no one greet you and you standing there like a stooge. standing there like a stooge. More

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Excellent and friendly staff and service. I have leased multiple cars over the years and always find the team efficient and helpful. I have them service my car as well. I have leased multiple cars over the years and always find the team efficient and helpful. I have them service my car as well. More

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Very helpful team. I went to another dealer first and they charge a markup on all their cars. Herb Chambers doesn’t have any sort of markup so wish I went to them first I went to another dealer first and they charge a markup on all their cars. Herb Chambers doesn’t have any sort of markup so wish I went to them first. Tom P., Tural, Nick K, Alfredo, Fabian, Nermi, and Nick T. Made the process go smoothly. More

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Great customer services I was only there for all of 12 mins customer service was amazing mins customer service was amazing More

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Mary is the best sale person , the manager kept promises what he sent out letter for trade in .. what he sent out letter for trade in .. More

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