Tom Pasquarella
Tom Pasquarella at Herb Chambers Honda

Tom Pasquarella

General Manager

Herb Chambers Honda

720 Morrissey Blvd
Boston, MA 02122

4.6
67 Reviews
4.6

67 Reviews

Write a Review

Specialties & Trainings

Honda Certified

67 Reviews of Tom Pasquarella

April 19, 2025

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Amazing dealership with kind, knowledgeable and professional staff that make sure you get your exact needs taken care of. More

by Theonlynoly7
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Apr 21, 2025

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston took great care of your needs. Thanks for the fantastic feedback! Safe travels!

April 13, 2025

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People are very knowledgeable , friendly and helpful. We highly recommend this place for people who planning to buy new cars. More

by akurina
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle McBride

Apr 14, 2025

Herb Chambers Honda responded

Akurina, thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that our team made a positive impression. Enjoy your new car journey!

April 05, 2025

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Great experience, wonderful service, everyone was very friendly, and knowledgeable! Would recommend to anyone looking for a new car More

by Vivíana
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini, Rushane Gray

Apr 07, 2025

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Honda In Boston provided a friendly and knowledgeable experience. We appreciate your recommendation and hope you enjoy your new car!

March 06, 2025

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They didn’t pressure me into buying and were very patient with all of my questions. More

by TBrown
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Recommend Dealer
Yes

Other Employees Tagged: Nermi Santos , Tao

Mar 06, 2025

Herb Chambers Honda responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Honda In Boston

February 03, 2025

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I had an excellent experience at Herb Chambers. Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service More

by oneidaperez2003
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Trade-in Experience
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Recommend Dealer
Yes
Feb 03, 2025

Herb Chambers Honda responded

We're delighted to hear about your excellent experience with Makayla and the team at Herb Chambers Honda In Boston! It's great to know that you felt well taken care of, from refreshments to customer service. Thank you for sharing such positive feedback, and we look forward to serving you again in the future!

January 23, 2025

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SEAN WAS THE BEST! !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so t More

by Mchantilou
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2025

Herb Chambers Honda responded

Hi M. Chantilou! We're delighted that Sean and the Herb Chambers Honda In Boston team provided such a professional and accommodating experience. It's great to know you could get your service done quickly! Thanks for sharing this feedback with us!

November 26, 2024

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I recently leased a car in August that was defective since day one. I was told several times that nothing was wrong with the car until they finally figured out the cell battery was defective in which my More

by Sasha
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Susan Tarquini, Nick Tarquini

Dec 16, 2024

Herb Chambers Honda responded

Sasha, thank you for the review. I'd like the opportunity to provide some clarification regarding this situation. According to our records, you initially brought your vehicle to another dealership that simply charged your battery and told you nothing was wrong. When this did not address your concerns, you brought your vehicle to us and we determined that your battery had a bad cell & replaced it. Since then, a rodent chewed the wiring harness and we understand this issue is being taken care of at our Westborough Honda location. Beyond the initial purchase and one battery replacement, we have not seen your vehicle since. You & I have spoken on numerous occasions to address these concerns, so it's disappointing to hear that you've been left with this impression. If there's anything we can do to assist you further, please feel free to contact me directly. Thanks again, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 06, 2024

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I scheduled an oil change for my 23 Accord Touring Hybrid last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to r More

by Mark.will0531
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini, Chris Purcell, Robert Hall , Makayla Carter-Harris 5 stars

Nov 06, 2024

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda of Boston! We're delighted to hear that Robert and our team provided exceptional service, making sure your Accord Touring Hybrid was well taken care of. It's great to know we could exceed expectations compared to other dealerships, and we're here whenever you need us next!

Nov 07, 2024

Mark.will0531 responded

From the day I walked into Herb Chambers Honda of Boston and with every subsequent visit, my experiences have all been nothing short of excellent. I appreciate the efforts of all involved.

October 03, 2024

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Good service. They did what they promised to do. Tural was a great rep and really responsive. More

by Wes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lascelle McKenzie, Robert Hall , Tural Bayramli

Oct 04, 2024

Herb Chambers Honda responded

Thank you for the positive feedback, Wes! We hope you won't hesitate to reach out if Tural & the Herb Chambers Honda In Boston team can be of service again in the future!

September 20, 2024

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My experience was excellent the sales person (Mr. Keith Banks-Obanor) was very professional pleasant and efficient in the time in our dealings. Additionally our interaction with the people at the dea More

by Vieira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nermi Santos

Sep 20, 2024

Herb Chambers Honda responded

Thank you for sharing your excellent experience with Keith and the team at Herb Chambers Honda In Boston! We're delighted to hear that our professionalism and efficiency made a positive impact on your visit. Take care!

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