Susan Tarquini

Met Susan very recently and she and Sean DeSilva worked together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, who sold me the car is a good person. I have observed that she treats people cordially and respectfully. I hope that the new ownership will commit to constructing a new facility within reasonable proximity for the benefit of its customers, vendors, and employees. I feel certain that it would propel Herb Chambers Honda to consistent 100% five star dealership rating. Thank you. More

Report | Print

Service department was very helpful. Big thanks to Sean for getting my recall part replacement done in record time despite a scheduling issue. Appreciated the transparency the commitme Big thanks to Sean for getting my recall part replacement done in record time despite a scheduling issue. Appreciated the transparency the commitment to getting the work done on time. More

Report | Print

I have been a long time customer here, but after my last visit, I can't say enough good things about this dealership. Sean DeSilva and Susan the District manager were absolutely phenomenal in helping resol visit, I can't say enough good things about this dealership. Sean DeSilva and Susan the District manager were absolutely phenomenal in helping resolve my most recent issue, from explaining the issue to me in detail, and working hard to get my car fixed as expeditiously as possible. Sean and Susan and true professionals in their field, provide excellent customer service, and I know because of people like Sean and Susan, I will continue to do business there. More

Report | Print

Great service. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. More

Report | Print

Great place to have car services at this service center. The service advisors are very helpful and nice to customers. The service advisors are very helpful and nice to customers. More

Report | Print

Excellent customer service and very prompt. More than ever I was very satisfied with the service . More than ever I was very satisfied with the service . More

Report | Print

Sean desilva, Susan and Tom were absolutely phenomenal. They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They wer They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They were all super friendly and professional. Highly recommend going to this dealership. More

Report | Print

Sean De Silva saved me again! The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through t The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through the issues to success, a huge relief to me and my wallet. In my 64(!) years as a driver and mechanic I never had better service than I get from Sean and Herb Chambers Honda of Boston. More

Report | Print

Waited 1 hr for an oil change and the car wasn’t inside yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol More

Report | Print

Highly recommend this Honda dealership. I like to specifically work with Sean as my service advisor. Sean is always transparent and timely with his updates. I've gotten the chance to speak I like to specifically work with Sean as my service advisor. Sean is always transparent and timely with his updates. I've gotten the chance to speak to other advisors whenever Sean is out, and they are always on top of things. I've also gotten helped by multiple techs, including Manny - huge thank you to Sean and Manny, and everyone for giving me peace of mind that my car is in great hands! More

Report | Print