Susan Tarquini

I am very pleased with the Honda service I received today. Sean DaSilva did an outstanding job managing many customers this morning despite being short-staffed. He answered all of my questions, was pro today. Sean DaSilva did an outstanding job managing many customers this morning despite being short-staffed. He answered all of my questions, was professional and courteous, and made sure I understood everything I asked about. I also noticed that he treated the other customers with the same level of respect and care. It's wonderful to feel so well taken care of. More

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Sean DeSilva is fabulous. I have worked with him during other service visits. He is courteous and makes working with him a pleasure. I am always informed, and the best part is I have worked with him during other service visits. He is courteous and makes working with him a pleasure. I am always informed, and the best part is there are never any big surprises. I highly recommend Herb Chambers Honda in Boston. Every person I have worked with has been great. More

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Met Susan very recently and she and Sean DeSilva worked together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, who sold me the car is a good person. I have observed that she treats people cordially and respectfully. I hope that the new ownership will commit to constructing a new facility within reasonable proximity for the benefit of its customers, vendors, and employees. I feel certain that it would propel Herb Chambers Honda to consistent 100% five star dealership rating. Thank you. More

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Service department was very helpful. Big thanks to Sean for getting my recall part replacement done in record time despite a scheduling issue. Appreciated the transparency the commitme Big thanks to Sean for getting my recall part replacement done in record time despite a scheduling issue. Appreciated the transparency the commitment to getting the work done on time. More

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I have been a long time customer here, but after my last visit, I can't say enough good things about this dealership. Sean DeSilva and Susan the District manager were absolutely phenomenal in helping resol visit, I can't say enough good things about this dealership. Sean DeSilva and Susan the District manager were absolutely phenomenal in helping resolve my most recent issue, from explaining the issue to me in detail, and working hard to get my car fixed as expeditiously as possible. Sean and Susan and true professionals in their field, provide excellent customer service, and I know because of people like Sean and Susan, I will continue to do business there. More

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Great service. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. More

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Great place to have car services at this service center. The service advisors are very helpful and nice to customers. The service advisors are very helpful and nice to customers. More

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Excellent customer service and very prompt. More than ever I was very satisfied with the service . More than ever I was very satisfied with the service . More

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Sean desilva, Susan and Tom were absolutely phenomenal. They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They wer They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They were all super friendly and professional. Highly recommend going to this dealership. More

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Sean De Silva saved me again! The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through t The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through the issues to success, a huge relief to me and my wallet. In my 64(!) years as a driver and mechanic I never had better service than I get from Sean and Herb Chambers Honda of Boston. More

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