Tom O'Toole

They have amazing customer service. They worked quickly and efficiently . Very easy communication. Very grateful They worked quickly and efficiently . Very easy communication. Very grateful More

by peharr10 Verified Customer Verified Customer

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The service was prompt, professional and courteous. The shuttle service to and from the dealership was very convenient. The shuttle service to and from the dealership was very convenient. More

by bradley.goodfriend Verified Customer Verified Customer

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Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. Everyone is polite and accommodating . Pick up was easy. More

by gallen2568 Verified Customer Verified Customer

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Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2 Verified Customer Verified Customer

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l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72 Verified Customer Verified Customer

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Bobby and his team are fantastic ! From the appointment process, reception and follow up. I was kept up to date on the progress of my car. From the appointment process, reception and follow up. I was kept up to date on the progress of my car. More

by SERVICE79 Verified Customer Verified Customer

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I called to have two check engine codes and the lower valve body diagnosed. The next morning I received a text saying I needed a new transmission and it would cost 7500. When I called to discuss it with valve body diagnosed. The next morning I received a text saying I needed a new transmission and it would cost 7500. When I called to discuss it with Tom he seemed annoyed by my questioning about cost. Then when I asked about the lower valve body he didn't have a answer and would have to ask the tech. So by the way he was answering they never diagnosed the valve body but still charge full price for half the work. If anyone needs transmission work done go somewhere else that has a transmission specialist. More

by scottyc77 Verified Customer Verified Customer

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Great customer service and professional . They seem to care about my car and me. That’s why I keep going back They seem to care about my car and me. That’s why I keep going back More

by sgilbert.gilbert961 Verified Customer Verified Customer

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Great service as always, on time, courteous and professional. Was updated throughout and was on my way even earlier than expected. professional. Was updated throughout and was on my way even earlier than expected. More

by revsboston Verified Customer Verified Customer

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I was a satisfied customer turned into a very dissatisfied (no longer a) customer. When I (the customer) was accused of being a liar, by the General Manager, I figured that was enough to prompt a dissatisfied (no longer a) customer. When I (the customer) was accused of being a liar, by the General Manager, I figured that was enough to prompt a bad review. If I could give zero “stars”, I would. More

by JPMCWALTER Verified Customer Verified Customer

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