Tom Morfeld

Dean Team VW Kirkwood started out with a great experience; Michael and I did the deal for a used Eos online; he picked us up and welcomed us. BUT the car had not been prepped, no gas, dirty, bloc experience; Michael and I did the deal for a used Eos online; he picked us up and welcomed us. BUT the car had not been prepped, no gas, dirty, blocked in, AND the passenger seat was inoperable, locked. SERVICE would not fix it, "takes too much time". My brother and I were assured by Michael and others to take car "We will take care of it "so we drive off in Eos and had it fixed for $358.44 back in MN. Four months of calls, emails and broken promises by Michael and Bridget at Dean Team VW Kirkwood. I got $0.00. SAD. Beware! More

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Absolutely awful took my car here 5 times in 2024 for issues funny thing is every time there was an issue and they say the fixed it we would have to bring it back cause now something else is wrong. The m issues funny thing is every time there was an issue and they say the fixed it we would have to bring it back cause now something else is wrong. The mailed us a letter accusing us of not paying when we had the paid receipt showing it we paid in full then after that we had to bring the car back again for issue and when we went to pick it up the guy was in a panic because he didn't know where are car was. He found it luckly. Absolutely worse place just takes your money and doesn't fix anything. Don't use them they are awful. More

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I have bought 6 cars from Dave Schultz across 15 years. Only from him. What does that tell you? He’s the best! Only from him. What does that tell you? He’s the best! More

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Kat was my salesperson, and epitomized attentiveness and professionalism. I especially appreciated that she was respectful of a solo older female and negotiated with me without the high pressure tactics I' professionalism. I especially appreciated that she was respectful of a solo older female and negotiated with me without the high pressure tactics I've experienced over the years. Having just left a different dealership down the road after a salesman talked over my concerns about a defect in a car I'd driven, I went to Dean Team Kirkwood and ended up buying from this dealership for the second time. Their previous history with me and her straightforwardness were why I sealed the deal. And I'm still happy with it, a year later. This dealership has been wonderful to work with over the years, and not just for sales. For routine service matters and an item that needed attention right after the sale, this service department beats all I've worked with in over 30 years of buying cars. Dean Team of Kirkwood will be my first stop when I next need a car. More

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Nick was top notch from the start. We went through several rounds attempting to make a deal and I never felt pressured. I made the choice that I wanted. When originally looking for We went through several rounds attempting to make a deal and I never felt pressured. I made the choice that I wanted. When originally looking for a used car and buying new that could potentially be tough to say. After the sale was the best part... Nick has always been incredibly helpful. Even with things that I am certain are not technically in his job description. Just always goes the extra mile. Will definitely be purchasing from him again. More

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I love coming to Dean Team Volkswagon. Nick Berblinger is a dashing handsome young man who knows his stuff! Every time I have an issue I know I’ll be fully taken care of by not just him th Nick Berblinger is a dashing handsome young man who knows his stuff! Every time I have an issue I know I’ll be fully taken care of by not just him the entire staff! 5/5 on every point of inspection when looking at this dealership to do business with! More

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Dave Schultz is very easy to work with. Very professional! It’s painless buying from Dave. Very professional! It’s painless buying from Dave. More

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Thank you Dave for another great experience in getting a VW from this dealership. I keep coming back because of the great SERVICE and people, in particular your positive approach in getting me the car I wan VW from this dealership. I keep coming back because of the great SERVICE and people, in particular your positive approach in getting me the car I want. After each sale you and your team at Dick Dean have taken care of me and my car with great service. THANK YOU! More

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I have bought several vehicles from Dean Team Kirkwood. They always treat me like a friend and not a sale. My sales consultant Dave Schultz is professional, down to earth and has always gotten me into a They always treat me like a friend and not a sale. My sales consultant Dave Schultz is professional, down to earth and has always gotten me into a car that meets my needs. As long as Dave Schultz is selling vehicles, I'll buy from him. More

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Great sales force and great service department, always friendly and attentive customer service. Have recommended to many customers. friendly and attentive customer service. Have recommended to many customers. More

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