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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
366 Reviews
4.8

366 Reviews

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366 Reviews of Tom Lowther

December 22, 2024

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good service and explained the problem and showed me the leak on my car to my satiafaction More

by berllindajacobsen
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Recommend Dealer
Yes
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December 21, 2024

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Although it took longer than expected, service was exceptional. Tom was fabulous. Please treasure him as a valued employee.! More

by Thewriteplace
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Recommend Dealer
Yes
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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Jessica Phillips, Jakub Kania, Colt Grandstaff, Peter Miszewski, Matt Foti, Joshua Porter, Lori Gong

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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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The service was averaged. Wait time was good. Thought I would receive coupon for premium car wash, given coupon for averaged one. More

by NORMA.MOORE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

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Dec 21, 2024

Heiser Toyota responded

Thank you for your feedback, Norma. Quality customer service is always our number one priority, and we appreciate your helpful review. Thank you again for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 19, 2024

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Very good service , other places people asked me to change all tires since one tire got flat .. but Toyota gave fare advice since my car was new having hits 8000 miles , they told to change one tire .. More

by DEEPAKBADOLA23
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lori Gong

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Dec 20, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 19, 2024

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Tom spent time to try to get my issue resolved and kept me informed throughout. More

by YUANNSMITH
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Recommend Dealer
Yes
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Dec 20, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 18, 2024

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When I dropped off my vehicle with nobody in line, it took me 15 minutes to go through the paperwork and questions as my ride waited outside More

by JOHND13
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Recommend Dealer
No
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December 18, 2024

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Tom went above and beyond to keep me updated and to not keep me waiting. Appreciate all of his efforts!! More

by Dan
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Lee

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Dec 20, 2024

Heiser Toyota responded

Thank you so much for your excellent review, Dan! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 18, 2024

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They were able to get me in ASAP to try and assist on the vehicle issues I was having. Everybody was very welcoming, friendly, and helpful. More

by OSTIE27
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Matt Foti

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Dec 20, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 18, 2024

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Excellent Service from Toyota Tom 😁 We are very pleased with the service and how we were explained in detail concerning our Toyota truck. This is one of the reasons we continue to go to Heiser Toyo More

by ET.TAPPER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier Department - Jozie

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Dec 20, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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