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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 17

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

November 26, 2024

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Employee Rating

This is th second Toyota car tht. I hv. Purchased from Heiser Toyota . I like the th way that they explain a car problem to yu and they answer your questions. I like doing business More

by DMNTBUTTERFLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Christopher Dixon, Matt Foti, Joshua Porter

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Nov 27, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 25, 2024

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Very prompt and professional. Answered all questions and car was completed ahead of promised time More

by stevejacobsmke
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lori Gong

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Nov 27, 2024

Heiser Toyota responded

Steve, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2024

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Employee Rating

They are professional and the service performed gives us peace of mind that our vehicle is safe More

by bpapelbon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 22, 2024

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Great customer service and they get you in and out. I love this service center! More

by Gernettiaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 21, 2024

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Employee Rating

Work was done correctly and on time. Staff have always been courteous, professional, and competent. More

by Dave F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

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Nov 21, 2024

Heiser Toyota responded

Thank you so much for your excellent review, Dave! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2024

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Have been going to this dealership for many years. Always receive prompt and professional service. More

by VSALULA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2024

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Employee Rating

My seat belt dont work on a truck I purchased. ..still waiting for real repair More

by stevestvn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Christopher Dixon, Matt Foti, Joshua Porter

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Nov 20, 2024

Heiser Toyota responded

Steve, Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2024

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Employee Rating

Best service experience and friendliest staff around. Tommy Toyota takes care of all of my Toyotas at Heiser Toyota! More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Shahat Mohamed, Joe Kuckuk, Jessica Phillips, Chad Covert, Jakub Kania, Brian Crandall , Kevin Garski

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Nov 19, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2024

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Employee Rating

The service was done in a timely manner and my car feels to be running good, and the complementary car wash was working. More

by ESCHULFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 19, 2024

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Employee Rating

Everyone is pleasant to work with and are not pushy about recommended repairs, which I appreciate. More

by HAMBOS0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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