Tom Lowther | Page 16

The staff at Heiser Toyota were very patient and welcoming. I requested a quiet area to work, and I was provided an empty office with a door in an outlet, very gracious of them. My Oil Change was co welcoming. I requested a quiet area to work, and I was provided an empty office with a door in an outlet, very gracious of them. My Oil Change was completed in the timeframe they mentioned. More

by nikoleedaniels Verified Customer Verified Customer

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Agent is friendly and the setting is place. It's my go to service dealer. Thanks! It's my go to service dealer. Thanks! More

by LAAJSAB Verified Customer Verified Customer

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Very friendly & helpful staff. Tom was great! ... knowledgeable & informative. Appreciated Tom's feedback & insight about other make & model vehicle questions. Tom was great! ... knowledgeable & informative. Appreciated Tom's feedback & insight about other make & model vehicle questions. More

by CVERHAALEN Verified Customer Verified Customer

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Need to be more friendly with customers. Must of dealers wash the car when take it to do the servise. Otherwise good service. Must of dealers wash the car when take it to do the servise. Otherwise good service. More

by THORHEC84 Verified Customer Verified Customer

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On time and convenient location The Friendly people great coffee and they are always helpful great coffee and they are always helpful More

by Mlovelace1054 Verified Customer Verified Customer

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We've had 9 cars with Heiser. Excellent service! Pete did a good job staying in touch. Excellent service! Pete did a good job staying in touch. More

by Prof. Connors Verified Customer Verified Customer

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Quick, professional service at front desk and tech. All very helpful. Thank you to all and to Amanda who was available to answer my questions. All very helpful. Thank you to all and to Amanda who was available to answer my questions. More

by brintelman Verified Customer Verified Customer

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When I dropped my car off the night before service, the service rep was rude and seemed like he was having a bad day. He said he had four orders to finish up so I should go and fill out an envelope and dro service rep was rude and seemed like he was having a bad day. He said he had four orders to finish up so I should go and fill out an envelope and drop my key in the Dropbox instead of just taking my key and getting my information. Then after my repair they were going to charge me $70 more for a part than what was estimated. After we got that figured out they told me sorry our car wash is broken and I can't give you a coupon. A good service department would have still given me a coupon for a future car wash. Everybody that work there seemed like they were in a bad mood and too busy and it was very unwelcoming. More

by STEVE Verified Customer Verified Customer

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I was very pleased with my visit at Heiser Toyota. The agent who helped me was courteous and knowledgeable. I will be back for my next service appointment. The agent who helped me was courteous and knowledgeable. I will be back for my next service appointment. More

by lisamorselli Verified Customer Verified Customer

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Everything was handled fast and efficiently. No complaints as usual, I have always had a good experience getting my vehicle serviced here. Worked with Tom on this visit and he kept me informed No complaints as usual, I have always had a good experience getting my vehicle serviced here. Worked with Tom on this visit and he kept me informed and gave realistic time frame for a tire repair. Very reasonable waiting period for the repair. More

by SLEHR512 Verified Customer Verified Customer

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