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Tom Ikert
Tom Ikert at Heiser Ford Lincoln
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Tom Ikert

Parts Rep

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Tom Ikert

December 09, 2024

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Employee Rating

Great customer service and very time efficient. The lube tech Austin and advisor Toni were wonderful. More

by Austin
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., Alex Serak, Tony Perkins, Gordon Custer, Michael Wemmer

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Dec 09, 2024

Heiser Ford Lincoln responded

It's great to hear that Austi9n and Toni were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

December 09, 2024

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Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they s More

by ford enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Alex Serak, Tony Perkins, Gordon Custer, JESUS VAZQUEZ, Michael Wemmer

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Dec 09, 2024

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Phil met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 29, 2024

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I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate More

by douglas_s_clark
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gordon Custer, JESUS VAZQUEZ, Meagan Jones, Bassim Farhoud, Jacob Frank, Johnpaul Scala

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Oct 29, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review, Douglas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 19, 2024

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The dealership was very time efficient, the employees were very knowledgeable and helpful. Would recommend to others. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Marco Villa, Tony Perkins, Lawrence Bledsoe, Gordon Custer, Michael Wemmer, Cowart Jason , Derrick Bey

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Oct 19, 2024

Heiser Ford Lincoln responded

Thank you for your very kind review, Austin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

August 19, 2024

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Nice experience, pleasant and comfortable environment. I would recommend this facility to anyone whether they own a Ford or not. More

by Bowl14x300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gordon Custer , Derrick Bey

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Aug 19, 2024

Heiser Ford Lincoln responded

We are pleased to hear Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

June 20, 2024

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Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out More

by gigl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Alex Serak, Marco Villa, Tony Perkins, Lawrence Bledsoe, Brian Crandall, Chad Formico, Keli Gastrow, Michael Wemmer

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Jun 20, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 07, 2024

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Employee Rating

Great service, the staff was kind. No one try to sale me something I did not need. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Marco Villa , Landon Hill

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May 07, 2024

Heiser Ford Lincoln responded

Hi Jerri: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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