Tom Henschel | Page 19

Customer Service with Hearts Galor Tom Henschel, Justin Allen, and Paul Ciardiello were excellent when I was debating on getting a new car. When Tom found out my husband was in a nursin Tom Henschel, Justin Allen, and Paul Ciardiello were excellent when I was debating on getting a new car. When Tom found out my husband was in a nursing home with Alzheimer's, he was so compassionate and caring. Justin finalized the new car deal and I am very happy with my fourth Honda Accord, with my first one having been bought in 1991. When I found a gash in the front of my new car recently, Tom took care of me again and Justin followed through to make sure that everything went smoothly. I would definitely recommend this dealership and their Service Department. More

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Great people, great service I really enjoyed working with Jose Flores and Tom Henshel. They were knowledgable, kind and really spent the time to provide great customer service. I I really enjoyed working with Jose Flores and Tom Henshel. They were knowledgable, kind and really spent the time to provide great customer service. I will return to this dealership whenever purchasing a car! More

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Upgrade Success! Excellent Teamwork! I received a text from Justin Allen in the Upgrade Department after a routine service visit on my 2008 Honda Accord. I was not really in the market f I received a text from Justin Allen in the Upgrade Department after a routine service visit on my 2008 Honda Accord. I was not really in the market for a newer car, but after speaking with Justin and looking at options online, I was open to the opportunity. I made an appointment to test drive a newer model Accord with Alex Iniguez and after the test drive I was ready to talk about upgrading. Alex was very knowledgeable about the Accord's fit and finish as well as showing me all the newest features. He showed me a few other vehicles and answered all my questions. Finance Manager, Tom Henschel stepped in after the test drive and went over all the options for purchasing as well as potentially leasing a vehicle and determined what would fit for me, not pushing ANYTHING I was not comfortable with doing. Both were extremely professional and courteous, listening to my wants and needs for the upgrade. Beejan Roohian was my final finance team member interaction, stepping in to complete all the final paperwork. He walked through everything efficiently, answering all questions and finished up all the paperwork in a timely manner. I left Manly in an upgraded vehicle feeling as if I was the only person buying a car that day. Thank you to Manly Honda for training team members to work collaboratively and communicate uniformly so that it was clear everyone was on the same page for the customer. I would highly recommend Manly Honda to anyone for service, upgrading a newer used vehicle or purchasing a brand new vehicle. More

by amyjo.smith88 Verified Customer Verified Customer

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Test of time I have been a Honda customer since 1997. Honda stay TRUE to their promise when it comes to customer service. Honda went above and beyond! I have been a Honda customer since 1997. Honda stay TRUE to their promise when it comes to customer service. Honda went above and beyond! More

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Best dealership ever!! I have purchased many cars from Manly Honda and have always had a great experience. Although I have not bought a car directly from Cory, I want to po I have purchased many cars from Manly Honda and have always had a great experience. Although I have not bought a car directly from Cory, I want to point out that he has always been a great resource for me and even though he was not earning a commission, he still went out of his way to help me with issues regarding my vehicles and helping me with questions about features etc. On top of that, no matter what is going on in his own life, Cory is always the upbeat positive person you would want in a salesman. He also is not what many would classify as a cars salesman, he doesn't pressure you or make you feel bad if you need more time etc. If you are thinking about buying a Honda I would talk with Cory. I also want to point out Dave Ashby in service also did an exceptional job at taking care of a recurring mechanical issue with one of my cars and was able to solve the issue when others could not. I also have worked with the finance department when I purchased my most recent car and dealt with Dave Sambad. Dave is a no nonsense guy, he explains everything in detail and provides reasoning as to why it is beneficial. Over the years I have dealt with many car dealerships in my line of business (Insurance) and I have to say that dealing with Manly has always been a positive experience. Thank you, Joel Alexander Argos Insurance Services, Santa Rosa More

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Really great service and friendly people! I was blown away by the service at Manly honda when I went to purchase a new car. The one I wanted ended up being a bit difficult to get a hold of but I was blown away by the service at Manly honda when I went to purchase a new car. The one I wanted ended up being a bit difficult to get a hold of but Ben Steinberg and Tom Henshel worked really hard with me to find the right car and I couldn’t be happier! Dave in finance was also really helpful. All in All I am one happy customer and I feel like I got a great deal and absolutely love my new car! Thanks Manly! More

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Rosa Chavez is the Best!!!! I got such a great deal, Rosa Chavez is the best she helped me search my options and got me such a great deal on the car I wanted and most important i I got such a great deal, Rosa Chavez is the best she helped me search my options and got me such a great deal on the car I wanted and most important in the color and interior color I wanted a 2018 Honda Accord Sport 2.0. She went above and beyond in making sure I was happy and satisfied with my new car. I highly recommend Rosa Chavez for your salesperson. I’m also very happy with Luis Hernandez sales manager & Tom Henschel, Nate deRutte & Steve McKerracher they did a great job getting me financed everyone at Manly are a pleaseure to deal with they sure know how to treat there customers. If you want a great deal choose Many Honda, they will always be my number one dealership no doubt about it. More

by MAGGIEVERDIN09 Verified Customer Verified Customer

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Outstanding Customer Service Svetlana Tara-Brown and everyone at Manly Honda worked very hard to get the model, in our favorite color, with all the features that we wanted. She to Svetlana Tara-Brown and everyone at Manly Honda worked very hard to get the model, in our favorite color, with all the features that we wanted. She took the time to let us test drive several models and we did not feel any pressure to get the more expensive model. She also helped us stay with-in our budget. If you want to feel confident that someone will work with you to get what you want, without a lot of pressure--this is your salesperson. We couldn't be happier! The next car we buy will be from Manly for sure! Thank you Svetlana! Thank you Manly Honda! More

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First service Manly service center is one of the easist, professional and friendly group to work with. One word quality. I will certainly return for both sales and Manly service center is one of the easist, professional and friendly group to work with. One word quality. I will certainly return for both sales and service. More

by JPMEHOLT Verified Customer Verified Customer

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Top notch service Every time I am in need of any services Ted kerpinsky goes above and beyond. He knows how to get the job done and lead his team to getting things don Every time I am in need of any services Ted kerpinsky goes above and beyond. He knows how to get the job done and lead his team to getting things done. Always does his job with a smile and with Proficiency and professionalism. I am very grateful to him and his team More

by XOINFINITYX10 Verified Customer Verified Customer

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