ROSA CHAVEZ

My experience with Greg and Manly Honda was beyond excellent. My car had been recently totaled, and I actually did not want to shop for a new car. Greg was simply awesome! He was sympathetic, patient, excellent. My car had been recently totaled, and I actually did not want to shop for a new car. Greg was simply awesome! He was sympathetic, patient, proactive, very, very knowledgeable, and extremely helpful. He took his time and walked me through the entire process of getting my new car. He helped me find it during a time that I was still dealing with a lot of negative fallout from my accident. He made the entire experience pleasant and informative. His expertise saved me a lot of time and money. He had a few tips about how to utilize some of the features in my new car and even cut my interest rate almost in half! I was preapproved by my credit union, but they used a different credit score and my interest rate was 11%. He found a way to use a better credit score and my final interest rate is just over 7%! So not only did he find me the perfect car replacement, but he also saved me quite a bit of money on my loan. It was easy to arrange a time to do paperwork and pick up my car. He made sure the process was seamless and that his coworkers were informed every step of the way. The dealership offers a 250 mile or one week money back guarantee. I was pleasantly surprised! Greg explained that if I had any reason to bring the car back during that time I would receive a full refund. Not just a credit towards another car, but a refund. I use that time to have the car checked out by a professional mechanic who found nothing wrong. In fact, they said the car was in excellent condition and any work that may have been needed was already done by the dealership. In conclusion, my experience was positive from start to finish. I have had my car for several weeks now and have come to realize it’s better than the one that was totaled. Many heartfelt thanks to Greg, his team, and Manly Honda in Santa Rosa. More

by MIZMOSS Verified Customer Verified Customer

Print

Tom in the finance department was an amazing help and made my experience better. Jose was the sales person I dealt with and he was very knowledgeable and kind through the whole experience. A great dealer made my experience better. Jose was the sales person I dealt with and he was very knowledgeable and kind through the whole experience. A great dealership overall! More

by SHANCE0407 Verified Customer Verified Customer

Print

Manly Honda was great Amazing all staff was incredible thank you for the help in all ways thank you for the help in all ways More

Print

Edgar was so understanding and really made us feel comfortable. He walked us through everything and he went at our pace. He allowed us to take our time and really look over everything. He gave us spac comfortable. He walked us through everything and he went at our pace. He allowed us to take our time and really look over everything. He gave us space when discussing our options. He made the process easy and quick. He made picking our new car pleasant and we really appreciated it. Definitely will be returning for further services! More

by mariavila24 Verified Customer Verified Customer

Print

First car purchase and it was the greatest and smoothest experience ever. I would definitely be returning in the future experience ever. I would definitely be returning in the future More

by MAYRACORONEL3007 Verified Customer Verified Customer

Print

Best car-buying experience I've ever had I never thought I'd say this about buying a car, but Manly Honda in Santa Rosa made the whole process actually pleasant — and that's mostly because of the pe thought I'd say this about buying a car, but Manly Honda in Santa Rosa made the whole process actually pleasant — and that's mostly because of the people. Gage was my sales guy, and he was awesome from start to finish. No pressure, no games — just a straight-up guy who listened to what I wanted and helped me find the right Jeep without trying to upsell me on stuff I didn't need. He was patient, answered all my questions (and I had a lot), and made me feel like he actually cared about getting me into the right vehicle, not just making a sale. If you're looking for a salesperson who's genuine and easy to talk to, ask for Gage. Then there's Rosa in finance. I'll be honest — I was dreading the finance part. But Rosa was a lifesaver. She walked me through everything step by step, made sure I understood what I was signing, and was super transparent about all the numbers. She really went to bat for me to make the financing work, and I could tell she genuinely wanted to help me get a deal that fit my budget. She's professional, knowledgeable, and just a really kind person to work with. The whole team at Manly Honda made what could've been a stressful experience feel smooth and easy. I drove off in my 2019 Jeep Wrangler feeling excited and confident, and I honestly can't thank Gage and Rosa enough. If you're in the Santa Rosa area and need a car, go see Gage and Rosa — they'll take good care of you. More

by LTOKONA Verified Customer Verified Customer

Print

I had such a great experience working with Tom and Gage at Manly Honda while purchasing my new car. From the moment I walked in, they made the entire process feel easy, comfortable, and stress-free. They w at Manly Honda while purchasing my new car. From the moment I walked in, they made the entire process feel easy, comfortable, and stress-free. They were both incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle rather than just making a sale. Tom and Gage went above and beyond to answer all of my questions, explain everything clearly, and make sure I felt confident with my decision. Their professionalism, honesty, and friendly attitude really stood out and made this one of the best car-buying experiences I’ve ever had. I truly appreciate all of their help and would highly recommend Tom and Gage to anyone looking for a great experience at Manly Honda. Thank you both for helping me get into my new car and making the whole process such a positive one! More

Print

They were very helpful and patient with me, everyone there made sure I understood everything about the car and helped me get exactly what I wanted. It was a really good experience and everyone was very there made sure I understood everything about the car and helped me get exactly what I wanted. It was a really good experience and everyone was very helpful. Jose was great! More

by AMBERSCHOMMER1 Verified Customer Verified Customer

Print

This was my second car purchase from Manly, and it will be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase w be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase with him and unfortunately he was busy, so Greg finished the sale. I wanted to make sure Brandon got whatever commission or recognition for the sale and I was assured they would share it somehow. Greg was condescending and seemed burdened by my very normal questions about the car I was purchasing— including a breakdown of the vague DMV fees I was being charged. Rosa in the financial office rattled through what I was signing way too quickly and I had to make it a point to stop and read through what I was signing because nothing was explained to me unless I asked for clarification, which was often. She needs to understand that people sitting in the buyer’s chair need explanations and security in what they are signing, and even though it was the end of her day, I deserve the same respect and guidance as anyone else— especially when spending over $20,000. There was also a severely unprofessional interaction regarding a sales lead between the sales manager and another salesman while Greg was doing my preliminary paperwork in the sales office. It got so loud that I couldn’t hear Greg, who was sitting just across from me. There were f-bombs dropped by the sales manager, and finally the salesman he was yelling at suggested they take it outside. My friend also had her own terrible experience just days prior to my purchase, I will let her divulge that separately. I will never buy another car from Manly, and I will urge those I know to avoid the dealership as well. More

by KLHARR19 Verified Customer Verified Customer

Print

Very helpful, made sure my family left with a vehicle. Would definitely recommend going to manly Honda for a vehicle in the future Would definitely recommend going to manly Honda for a vehicle in the future More

by Rossmariah1903 Verified Customer Verified Customer

Print