Tom Duffy | Page 9

Thanks to Tom Duffy for his expert help in our new 2020 civic lease! We always go to Tom , I think this is our 6th lease!! civic lease! We always go to Tom , I think this is our 6th lease!! More

by GRIPJJSK Verified Customer Verified Customer

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I’ve purchased 3 Hondas from Joyce , both new and used ; that’s the only place my extended family goes to purchase or lease !. Tom Duffy in New Cars or Ms Mitchell in Used are both exceptional sales people that’s the only place my extended family goes to purchase or lease !. Tom Duffy in New Cars or Ms Mitchell in Used are both exceptional sales people ! More

by PKXT63 Verified Customer Verified Customer

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simply the best place to go when you think of buying or leasing, I used this place now for 12 years for my business needs leasing, I used this place now for 12 years for my business needs More

by JAY78 Verified Customer Verified Customer

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Ernest Biondolino is the reason that I go to this dealership and the reason that I bought a second Honda (elsewhere). If not for him, this place would be an average dealership, a place to be avoided dealership and the reason that I bought a second Honda (elsewhere). If not for him, this place would be an average dealership, a place to be avoided as much as possible. The front desk of the service department is a disaster. Kids supervising kids. In fact, despite the grey hair around, the whole dealership seems to lack adult leadership, and certainly shows no signs of a moral compass. I would not recommend this service center unless the customer is sure to work with Ernest Biondolino. More

by Ask for Ernest Biondilino Verified Customer Verified Customer

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After a second time my 2019 Odyssey was left for a Radio reception problem. I pick up the Van and the problem is worst then ever. As some as arrived home I called the Service Advisor Lloyd at 6/pm Aug. 31 reception problem. I pick up the Van and the problem is worst then ever. As some as arrived home I called the Service Advisor Lloyd at 6/pm Aug. 31. Her said he would have the Service Director contact me. As of 7/pm Sept. 3, I have not received a return phone call? More

by terry lade Verified Customer Verified Customer

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I love Joyce Honda! This is my second new pilot. I come from a family who had been in the car business for 58 years. Generally this dealership is top of the list for no pressure, straight shooter, nice guy from a family who had been in the car business for 58 years. Generally this dealership is top of the list for no pressure, straight shooter, nice guys! Generally service is without a hitch. My recent visit was for a 25,000 service and two recalls. I thought it would have been a visit without cost to me. While on vacation, it was suggested that I get fluid change, wipers, and a filter which were not discussed at drop off. I’m wondering if those could have waited til 30,000 mike visit. I never question what they recommend. I do feel like these were premature add ons to my no cost visit! $200.00 after vacation. Unexpected. Hmmmm. More

by EILEENCHARNEY Verified Customer Verified Customer

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Always a great experience that's why I keep coming back. Finance team leaves something to be desired. Felt rushed and items not clearly explained. Finance team leaves something to be desired. Felt rushed and items not clearly explained. More

by Robert L. Verified Customer Verified Customer

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Joyce Honda is one of the best dealership in Morris County. Best service department. Very friendly staff. Very good sales department. Providing service on time. County. Best service department. Very friendly staff. Very good sales department. Providing service on time. More

by HR2K5 Verified Customer Verified Customer

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Excellent customer experience and Corvid-19 Health Protocol! From reception (Cathy) to service orientation & recommenation; professional expertise and customer service. Excellent CORVID-19 heath & safety protoco From reception (Cathy) to service orientation & recommenation; professional expertise and customer service. Excellent CORVID-19 heath & safety protocol on exit. Very impressed with social distancing in customer waiting room. Appreciated the way Cathy kept me informed; explained wahyt esle could be done and was verry thorough in explaining the bill. Attention to detail, maintaining customer focuse and listening to what needed to be done.Thank you! More

by TONY.ABBATE Verified Customer Verified Customer

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I had a wonderful experience with both Tom Duffy and Efran Madrigal when leasing a new vehicle during the pandemic. Both went out of their way to alleviate the hassle for me as I am working from home fu Efran Madrigal when leasing a new vehicle during the pandemic. Both went out of their way to alleviate the hassle for me as I am working from home full time while being the sole caregiver to my six month old daughter. They streamlined the leasing process so well that it only required a 30 minute visit to have me driving away in a new car! I will definitely be recommending them to all of my friends! More

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