Tom Duffy | Page 10

I had a wonderful experience with both Tom Duffy and Efran Madrigal when leasing a new vehicle during the pandemic. Both went out of their way to alleviate the hassle for me as I am working from home fu Efran Madrigal when leasing a new vehicle during the pandemic. Both went out of their way to alleviate the hassle for me as I am working from home full time while being the sole caregiver to my six month old daughter. They streamlined the leasing process so well that it only required a 30 minute visit to have me driving away in a new car! I will definitely be recommending them to all of my friends! More

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Absolutely Great Dealership! I was extremely pleased with the overall service that I received with Joyce Honda. I felt that I was given a fair price and my salesman, Steve, was h I was extremely pleased with the overall service that I received with Joyce Honda. I felt that I was given a fair price and my salesman, Steve, was honest, friendly and helpful. Efren was thorough in explaining all the financing information, and took his time when I had questions. The only improvement I can suggest is communications between the Internet Sales Department and the dealership. I was coming for a test drive on a specific vehicle, and it was not there when I arrived for my test drive. They offered an different car that was the exact same model for the test, and had to go get the one that I wanted to test drive. It took a little longer, but in the end I was still very happy with this dealership and how I was treated. They made buying a car a lot less painful than I was expecting! More

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You guys are great, and offer your help when needed even at difficult times, my car battery was down ,some one managed to come to my house and pull the car to the shop even when it was closed and brought it at difficult times, my car battery was down ,some one managed to come to my house and pull the car to the shop even when it was closed and brought it back to me fixed. More

by ENASHAMID01 Verified Customer Verified Customer

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They have amazing service and customer service. I can always get through to them no matter what. And they are very pleasant to speak with. always get through to them no matter what. And they are very pleasant to speak with. More

by JHOCH Verified Customer Verified Customer

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Very competent Work is completed quickly and is always dependable. Just wish my information dial would be returned to how it was when I brought it in but I'm getting Work is completed quickly and is always dependable. Just wish my information dial would be returned to how it was when I brought it in but I'm getting better at returning it. More

by ROBERT.LEACH3 Verified Customer Verified Customer

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The Staff I worked with did a great job! The were Friendly, knowledgeable, and helped me get the lease done quickly! I highly recommend them! Friendly, knowledgeable, and helped me get the lease done quickly! I highly recommend them! More

by AVELOCCI88 Verified Customer Verified Customer

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Was a great experience and highly recommended, From when i walked until leaving with my new car was less then 2 hours, Awesome service, accepted my old leased car for dealership return, changed my From when i walked until leaving with my new car was less then 2 hours, Awesome service, accepted my old leased car for dealership return, changed my phone stand and gave me new strips for Eazypass, More

by JSCHWARTZ Verified Customer Verified Customer

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Efficient Good service rep, explained a question I had regarding maintainence numbers on screen. He also explained how the numbers work and what many relate to. Good service rep, explained a question I had regarding maintainence numbers on screen. He also explained how the numbers work and what many relate to. More

by ALANDLOISF Verified Customer Verified Customer

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duplicate keys made forgot to tell me that the new keys and my valet key would be incompatible Now I have to come back to have them made compatible so my remote start wil forgot to tell me that the new keys and my valet key would be incompatible Now I have to come back to have them made compatible so my remote start will work. More

by SUE.GINTER Verified Customer Verified Customer

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Excellent Service The entire dealership is great. We bought a Certified Pre-Owned CRV from the dealership and we're very happy with our experience. In particular our sa The entire dealership is great. We bought a Certified Pre-Owned CRV from the dealership and we're very happy with our experience. In particular our sales rep, Ignatio Mercado, was great.And the finance person we dealt with was really excellent - smart and efficient. More

by CHARLOTTEGABRIELE Verified Customer Verified Customer

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