Tom Brennan
Tom Brennan at Metro Lexus
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Tom Brennan

Certified Pre-Owned Mgr

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
117 Reviews

I love cars! I'm fortunate to experience a Car Show on a daily basis and talk with folks about a variety of cars! I like taking extended weekend getaways with my wife and friends and family.

Dealership Experience

16 yrs, 10 mos

Industry Experience

34 yrs, 9 mos

Specialties & Trainings

Master Certified Lexus Pre-Owned Mgr

4.9

117 Reviews

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117 Reviews of Tom Brennan

December 04, 2024

Dealership Rating
Employee Rating

Knowledgeable and courteous staff. They don't push. A Lexus vehicle can almost sell itself. If you have questions, they have answers. More

by Monty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins, Tysean Yorke

Dec 05, 2024

Metro Lexus responded

Monty, we're delighted to hear that our Metro Lexus team provided you with a knowledgeable and pressure-free experience. Thanks for sharing your feedback!

November 27, 2024

Dealership Rating
Employee Rating

It's a experience is the best answer when visiting Metro Lexus it's almost like goin to a club you never kno who you gonna meet there or wat kinda toy you gonna leave with. More

by karlmichaellloyd GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Metro Lexus responded

We're delighted to hear that your visit felt like an exciting adventure at Metro Lexus! Thanks for sharing your experience, and we hope you enjoy the ride!

November 06, 2024

Dealership Rating
Employee Rating

Best experience buying a vehicle in my long life. No pressure. Treated like a Rockstar. More

by Mross83154
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Allison Smith

Nov 06, 2024

Metro Lexus responded

We are glad to hear that our team provided an excellent purchasing experience. Thanks for sharing this feedback with all of us at Metro Lexus!

October 31, 2024

Dealership Rating
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Enjoyed being introduced to the Lexus family and culture of excellence! Candice was extremely helpful and ensured I was completely satisfied with my purchase. More

by robertbibby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Metro Lexus responded

Robert, we're delighted to hear that Candice provided you with such a positive experience at Metro Lexus. Welcome to the Lexus family and enjoy your new ride!

October 23, 2024

Dealership Rating
Employee Rating

Had a great experience at Metro Lexus! Simon was very personable and helpful! The other staff also had great customer service. The best part is, we got a great deal on our new car. More

by Samuel C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

Metro Lexus responded

Samuel, we're delighted to hear that Simon and the team provided you with excellent service at Metro Lexus. Enjoy your new car!

October 15, 2024

Dealership Rating
Employee Rating

Tori was very knowledge and responsive in answering my questions about the buying process. She worked to find me a car that fix my needs and just right for me. I would highly recommend working with Tori a More

by Brittany
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

Oct 15, 2024

Metro Lexus responded

Brittany, we're delighted to hear that Tori provided such knowledgeable and responsive service at Metro Lexus. Thank you for recommending us! Enjoy your new car!

October 14, 2024

Dealership Rating
Employee Rating

John was likable and professional in his approach to helping me find the right Lexus. I decided to see what the end of the year will bring. I will look up John when it is time for me to look for a certi More

by tgclevid
Recommend Dealer
Yes

Other Employees Tagged: John Carney

Oct 15, 2024

Metro Lexus responded

We're glad to hear that John provided a professional and enjoyable experience at Metro Lexus. We look forward to assisting you again when you're ready for your next certified Lexus!

October 08, 2024

Dealership Rating
Employee Rating

This is a fantastic dealership! Impressive from start to finish. Terry was honest, professional and knowledgeable. My experience was a “breath of fresh air”… I will be back!! More

by Malcolm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Oct 08, 2024

Metro Lexus responded

Malcolm, we're delighted to hear that Terry and the Metro Lexus team made your experience a breath of fresh air. Thank you for choosing us, and we look forward to welcoming you back!

September 30, 2024

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Employee Rating

Metro Lexus offers an amazing experience when getting a new vehicle. From the test drive through the purchase, everyone was kind, knowledgeable, and responsive, without being pushy. I asked multiple questi More

by Chris H
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Sep 30, 2024

Metro Lexus responded

Chris, we're delighted to hear that Matt and the team at Metro Lexus provided such a positive experience. Thanks for choosing us, and we look forward to assisting you again in the future!

September 30, 2024

Dealership Rating
Employee Rating

I have been a client of Metro Lexus for a very long time. Tori was just amazing. She took care of my needs more like a friend. I knew that I was in great hands. She truly cared. Thank you! More

by alronda56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger, Sarah Klein

Oct 01, 2024

Metro Lexus responded

Thank you for your loyalty and kind words! We're delighted to hear that Tori made your experience at Metro Lexus feel personal and caring. We appreciate your continued support!

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