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Todd Simpson

Overview Reviews (242) Inventory (275)

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Todd Simpson

Todd Simpson | Page 8

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

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4.8

242 Reviews

Overview Reviews (242) Inventory (275)

Dealership Experience

15 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English

4.8

242 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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242 Reviews of Todd Simpson

September 17, 2022

Dealership Rating

Employee Rating

Always thinking of the customer and excellent service. Todd is alway cheerful and eager to help. Todd is alway cheerful and eager to help. More

by Applepolisher

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 20, 2022 -

BMW of Allentown responded

Thank you for the kind review! Todd & the team look forward to seeing you next time here at Daniels BMW!

September 16, 2022

Dealership Rating

Employee Rating

Continued timely resolution of any issues and car is ready when promised. I like the video inspection reviews they provide to support recommendations ready when promised. I like the video inspection reviews they provide to support recommendations More

by Msweetana

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 16, 2022 -

BMW of Allentown responded

Thank you for the fantastic feedback! We appreciate you trusting the Daniels BMW team with your service needs and look forward to seeing you next time!

September 15, 2022

Dealership Rating

Employee Rating

Had an interesting problem with my car that i diagnosed myself and Todd was more than happy to help. myself and Todd was more than happy to help. More

by Robert Keller

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 16, 2022 -

BMW of Allentown responded

Thanks for the five stars, Robert! We're glad to hear that Todd could assist you during your visit with us. We hope to see you back for all of your future automotive needs! -Daniels BMW

September 13, 2022

Dealership Rating

Employee Rating

I like it because is a family driven and the Service is excellent and the people are professional and what they doing excellent and the people are professional and what they doing More

by PerlaPR

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Evans

Sep 13, 2022 -

BMW of Allentown responded

We sincerely appreciate your great feedback and five-star rating, Perla! Our team looks forward to providing you with great care next time! Thank you! - Daniels BMW

September 13, 2022

Dealership Rating

Employee Rating

Very knowledgeable and professional staff. Took care of all of my concerns. And even went the extra mile in cleaning and making sure I got my car back in pristine condition Took care of all of my concerns. And even went the extra mile in cleaning and making sure I got my car back in pristine condition More

by Chrisaviles

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 13, 2022 -

BMW of Allentown responded

Thanks for the five stars, Chris! We hope to see you back! -Daniels BMW

September 12, 2022

Dealership Rating

Employee Rating

Great service, Todd Simpson was a pleasure to have as an advisor. He stayed in constant contact with me on the progress of my vehicle. advisor. He stayed in constant contact with me on the progress of my vehicle. More

by Rick Hoyt

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Sep 13, 2022 -

BMW of Allentown responded

Thanks for the five stars, Rick! We're glad to hear that Todd and the rest of the crew here at Daniels BMW could assist you. We hope to see you back!

September 01, 2022

Dealership Rating

Employee Rating

Todd Simpson in service is extremely patient and knowledgeable. It’s a pleasure dealing with him over at the dealership. knowledgeable. It’s a pleasure dealing with him over at the dealership. More

by NTS

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Sep 01, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're so glad Todd continues to earn your support and we look forward to seeing you next time here at Daniels BMW!

August 31, 2022

Dealership Rating

Employee Rating

Perfect experience! Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I appreciate the staff at Daniels BMW! More

by jorge figueroa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

Aug 31, 2022 -

BMW of Allentown responded

Thanks for the five stars, Jorge! We're honored to hear that Todd could assist you during your visit with us. We hope to see you back! -Daniels BMW

August 04, 2022

Dealership Rating

Employee Rating

Very good customer service and I was pleased with the repairs. I would take my car there again I would recommend this garage to anyone repairs. I would take my car there again I would recommend this garage to anyone More

by gloriascharper

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 05, 2022 -

BMW of Allentown responded

Thank you for the kind review! It means a lot to hear that you're pleased with the service provided by our team and we hope we can be of assistance to you again in the future. Take care! - Daniels BMW

July 31, 2022

Dealership Rating

Employee Rating

Excellent service experience. Scheduled the service online , the service manager was excellent on arrival. Understood the concerns and got to it. The car was ready ahead of promis Scheduled the service online , the service manager was excellent on arrival. Understood the concerns and got to it. The car was ready ahead of promised time. More

by alim10004

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 02, 2022 -

BMW of Allentown responded

Thank you for the great feedback and five-star review! We are glad that you had such an easy time scheduling a service appointment online and that the team could get you out fast! We look forward to seeing you again at Daniels BMW!

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