Todd Silva
Todd Silva at Randall Reed's Planet Ford

Todd Silva | Page 17

Shop Foreman

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.5
167 Reviews
4.5

167 Reviews

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167 Reviews of Todd Silva

December 04, 2019

Dealership Rating
Employee Rating

Great Service Thank you for taking care of my oil changes/tire rotation. Very satisfied with service. Will definitely plan to get my next oil change at Planet Ford. More

by cbutler3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 30, 2019

Dealership Rating
Employee Rating

Yo recomiendo a Planet Ford porque te tienen un muy buen servicio te contesta todas tus dudas y lo mejor es que te facilitan el financiamiento More

by jovi.g25
Recommend Dealer
Yes

Other Employees Tagged: Juan Barcenas, Francisco Lona, James Kyle, Nathan Zuniga , Jose Castillo, Greg Stegman, Craig Vervalin

October 29, 2019

Dealership Rating
Employee Rating

Great buying experience. I looked online and found they had the truck I wanted and was able to negotiate the price before driving the hour to get there. Will shop here again. More

by James Darin Fountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyndi Sage - Walker , Greg Stegman, Dennis Williams

October 02, 2019

Dealership Rating
Employee Rating

Exceptional Service, Quality and Expertise Rosie always provides the highest quality service along with great communication. Always there to help and always courteous and treats customers fair More

by Big Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorena Barker, Scott Morrison, Amanda Wade, Francisco Lona, Zeke Moreno , Rosie Jones, Nick Lang, Stuart McKenry, John 'JT' Thomas

August 26, 2019

Dealership Rating
Employee Rating

Recall It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get y More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorena Barker, Walter Vickers, Scott Morrison, Amanda Wade , Rosie Jones, Nick Lang, Brian Smith, John 'JT' Thomas

Aug 26, 2019

Randall Reed's Planet Ford responded

Jamie, thank you for allowing Randall Reed's Planet Ford in Humble to assist with repair needs. We are happy to read that our team took great care of your vehicle. Please do let us know if you need anything additional.

August 15, 2019

Dealership Rating

Fixed a problem that another dealer did not. After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during th More

by PodEngineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorena Barker, Walter Vickers, Scott Morrison, Amanda Wade , Rosie Jones, Nick Lang, Brian Smith, John 'JT' Thomas

Aug 19, 2019

Randall Reed's Planet Ford responded

Thank you for sharing your experience. We ae happy to read that our team was Abel to assist you with an issue that had been problematic for other dealerships. If you do ever need anything additional, please do let us know. We are always here and happy to help!

August 08, 2019

Dealership Rating
Employee Rating

Treated Like An Afterthought The service advisors do their job. End of story. Very minimal on the service part though. They were passively rude. I am not going back. More

by Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 26, 2019

Randall Reed's Planet Ford responded

Lily, following up to our private message we sent, on August 9th, our management team would like to learn more about your experience so we may address your concerns. Please share the full name associated with your visit and details so we may look further into this matter. Thank you!

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