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Todd Rohrssen
Todd Rohrssen at Honda of Kenosha
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Todd Rohrssen

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.7
290 Reviews

Dealership Experience

14 yrs, 9 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

English English

4.7

290 Reviews

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290 Reviews of Todd Rohrssen

December 30, 2024

Dealership Rating
Employee Rating

Just as a returning customer we are very happy to get the same excellent service as we did the first time Thanks Roberto Sandoval More

by mr.rgarcia66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Sandoval, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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December 30, 2024

Dealership Rating
Employee Rating

I like the friendliness of all the staff. They explained what is being done to your car when you bring it in and how long it will take. More

by pam smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Mike Semik, Amos Longanecker, Kevin Zatz, Kenny Abuhassan, Anthony Rodriguez

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December 23, 2024

Dealership Rating
Employee Rating

There was some miscommunication from my previous visit which resulted in a huge inconvenience. My hope is that next time we bugs a better experience. More

by doriananderson24
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Sam Waddell

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Dec 26, 2024

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 18, 2024

Dealership Rating
Employee Rating

Joe is an awesome car consultant, always welcoming and wealth of knowledge. Joe had helped me to stay on the top of maintenance of my car for quite some years now and I’m very thankful for all that he is More

by smartnat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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Dec 20, 2024

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 06, 2024

Dealership Rating
Employee Rating

We get our 2015 van from you . And love it .I was so bad it got totalled out in a crash.thank you. More

by KENGANDY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Kevin Zatz

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Dec 09, 2024

Honda of Kenosha responded

Ken, Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 02, 2024

Dealership Rating
Employee Rating

The service we recieved was top notch and timely. They went beyond what other dealers have done and our expectations. More

by tegpienkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

November 25, 2024

Dealership Rating
Employee Rating

The dealership was great and so were the people there. They were polite and very helpful More

by bealholly76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva

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Nov 26, 2024

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 20, 2024

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Employee Rating

Great service, clear information, quality work as always and Joe is always thorough with options and what services are coming next More

by rswatkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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Nov 21, 2024

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 14, 2024

Dealership Rating
Employee Rating

Very good staff and quality of work. We will be back for our next service appointment. More

by jcdred.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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Nov 15, 2024

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 04, 2024

Dealership Rating
Employee Rating

Rodney Porter is an Amazing Associate, who always provides the best professional sincere customer service. More

by joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

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Nov 04, 2024

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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