Todd Rohrssen

Honda of Kenosha is awesome, trustworthy, loyal, helpful, friendly,curtious,kind , obedient cheerful,thrifty, brave , clean, and reverent friendly,curtious,kind , obedient cheerful,thrifty, brave , clean, and reverent More

by galby Verified Customer Verified Customer

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I’m extremely disappointed with the service I received at Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty w Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty when the issue first began, the dealership delayed resolution and now refuses to service my car. Rodney Porter and the team repeatedly stated that I was not returning calls, when in fact I called Honda Corporate many times and left multiple messages, all documented in my case file. I am a full-time student and a mother of three, and I’ve done everything I can to resolve this situation responsibly. Instead of assisting with a fair resolution, they pressured me to return the loaner vehicle without finalizing a plan to repair my car. I’ve now been left without reliable transportation, without my car repaired, and without support from the very dealership that sold me the vehicle. I expected far better from a Honda dealership, especially one representing a brand that prides itself on quality and customer care. I would not recommend Honda of Kenosha based on this experience. More

by kmihaj2 Verified Customer Verified Customer

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HoK group is always fast and friendly. They are always professional with handling service contracts and prompt scheduling. Im happy I chose HoK. They are always professional with handling service contracts and prompt scheduling. Im happy I chose HoK. More

by daniellangel2 Verified Customer Verified Customer

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I had an issue after I brought my CRV in for auto butler & the radar unit was disengaged. After trouble shooting the existing unit they determined the unit needed to be replaced. Rodney made me feel like a & the radar unit was disengaged. After trouble shooting the existing unit they determined the unit needed to be replaced. Rodney made me feel like a very valued customer with excellent communications via calls & text messages. The service director Todd approved the installation of a new unit& covered the cost. Thanks 🙏🏻 so much again for the prompt service & making sure my CRV is safe to drive! More

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Sam and Kevin helped me during my visit! Like always they are very helpful and proficient! They answered all my questions and they were super friendly and polite! They have a good team at Ho Like always they are very helpful and proficient! They answered all my questions and they were super friendly and polite! They have a good team at Honda Kenosha every one at the service desk is always willing to help! More

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This dealer have very kind employees. They have good coffee in the living room while them working in your vehicle They have good coffee in the living room while them working in your vehicle More

by vickivega413 Verified Customer Verified Customer

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Absolutely the best Service Department. Treat you like family with care and honesty! On my 7th Honda purchased here and I only service them here!! Treat you like family with care and honesty! On my 7th Honda purchased here and I only service them here!! More

by PeteH Verified Customer Verified Customer

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Help me out with the recall and described what was done. Did a good job thanks. Did a good job thanks. More

by sippyale Verified Customer Verified Customer

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The service department is great! The salesman’s are always friendly when they’re also The salesman’s are always friendly when they’re also More

by dsecler760 Verified Customer Verified Customer

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They do a thorough inspection on each car brought in and provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail or guidance on choosing what to get repaired would be helpful, especially when dealer prices are premium for repairs. The waiting area is comfortable and courtesy shuttle is available. More

by TABENSON Verified Customer Verified Customer

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