Todd Rohrssen
Todd Rohrssen at Honda of Kenosha
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Todd Rohrssen

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.7
297 Reviews

Dealership Experience

15 yrs

Industry Experience

34 yrs, 7 mos

Languages Spoken

English English

4.7

297 Reviews

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297 Reviews of Todd Rohrssen

March 04, 2025

Dealership Rating
Employee Rating

Great job Getting our new van did almost everything over the phone. Thank you for your service More

by ellenwaltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 26, 2025

Dealership Rating
Employee Rating

Very kind and helpful. The service was easy to schedule and was done at a reasonable time. More

by josephsanborn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience, Joseph! We sincerely value your business and look forward to your next visit.

February 19, 2025

Dealership Rating
Employee Rating

everything went great from the scheduling to picking up our car....keep up the great work The special paint service..auto butler is an additional service which is very nice and for 5 years is expeptional More

by lehcardinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz , leslie.....great employee

Feb 20, 2025

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

January 18, 2025

Dealership Rating
Employee Rating

The staff is professional and friendly. Service was completed on time and correctly. They offered me a ride to a nearby restaurant because of the cold weather. More

by btheep321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

January 10, 2025

Dealership Rating
Employee Rating

There was a time when I hardly trusted the personnel in the service department. Always trying to push "product" instead of recommending. It felt like I wouldn't get my car back in one piece. Only a coup More

by sempersonreir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 03, 2025

Dealership Rating
Employee Rating

All good for what they’ve had to do, time wasn’t long all good More

by Thorgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

January 02, 2025

Dealership Rating
Employee Rating

Service department is very friendly and helpful. They always take care of my needs and in a timely manner. More

by hexagram1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Kevin Zatz

Jan 03, 2025

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 30, 2024

Dealership Rating
Employee Rating

I like the friendliness of all the staff. They explained what is being done to your car when you bring it in and how long it will take. More

by pam smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Honda of Kenosha responded

Thank you, Pam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 30, 2024

Dealership Rating
Employee Rating

Just as a returning customer we are very happy to get the same excellent service as we did the first time Thanks Roberto Sandoval More

by mr.rgarcia66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda of Kenosha!

December 23, 2024

Dealership Rating
Employee Rating

There was some miscommunication from my previous visit which resulted in a huge inconvenience. My hope is that next time we bugs a better experience. More

by doriananderson24
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Sam Waddell

Dec 26, 2024

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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