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Todd Kelly

Overview Reviews (18) Inventory (559)

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Todd Kelly

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Todd Kelly

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.6

18 Reviews

Overview Reviews (18) Inventory (559)

4.6

18 Reviews

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18 Reviews of Todd Kelly

December 04, 2024

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Employee Rating

Too many things to list. Feel free to call me for more info. I won’t be back though. Feel free to call me for more info. I won’t be back though. More

by SHAWN93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Land, Jenah Huff, Scott Phegley , David Estrada, Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, Ryan OConnor in sales was terrible!

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Dec 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Shawn. We understand that you have had some concerns and we appreciate you reaching out. If you would like to discuss this further, please feel free to contact us at Robert Brogden Buick GMC. Your insights are valuable as we strive to improve our services. Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

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Service rep was professional and easy to work with. I knew the cost ahead of time and there weren't any surprises. I knew the cost ahead of time and there weren't any surprises. More

by JOHN R GIRGIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you found our service representative at Robert Brogden's Olathe Buick GMC to be professional and easy to work with. We strive to maintain transparency with our costs to ensure a smooth experience for our customers. We look forward to supporting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 13, 2024

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Very good placer for take carece to my GMC Carr and always they mak me very happy whit everityn.Tank you so much I Love Those place always they mak me very happy whit everityn.Tank you so much I Love Those place More

by MAMIELENA85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find Robert Brogden's Olathe Buick GMC to be a great place for taking care of your GMC and that our team consistently makes you happy. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 12, 2024

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They always work hard to get me in & out as quickly as possible. I appreciate it! possible. I appreciate it! More

by caespinoza54

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are glad to hear that you appreciate our team's efforts to make your experience at Robert Brogden Buick GMC efficient and enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 08, 2024

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They've had problems in the service dept in the past. But Todd is knowledgeable and very professional. He is the reason I will bring my service needs back to Brogden. But Todd is knowledgeable and very professional. He is the reason I will bring my service needs back to Brogden. More

by Bubs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that Todd provided you with knowledgeable and professional service. He truly embodies the standards we strive for at Robert Brogden Buick GMC. We appreciate your loyalty and look forward to assisting you with your service needs in the future. Sincerely, The Robert Brogden Buick GMC Team

November 08, 2024

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Very responsive, organized and loaded with good inventory of multiple car and pickup options. Highly recommend. of multiple car and pickup options. Highly recommend. More

by SDHUNT.MAIL

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Ryan O'Connor

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Nov 11, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found us responsive and organized here at Robert Brogden's Olathe Buick GMC. Our team works hard to maintain a diverse inventory to meet our customers' needs. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

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Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Brian Land, Jenah Huff, Scott Phegley , Brian Everhart, Tracy Troll

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Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 02, 2024

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Best sales department best finances best service they always take care of me. This is my 10th truck that I bought from them. always take care of me. This is my 10th truck that I bought from them. More

by abraham6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Sargent, Tim Lewis, Jimmy Carpenter, Jenah Huff , David Estrada, Brian Everhart, Lee Habiger, Jamaica Johnson

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Nov 04, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our sales, finance, and service departments at Robert Brogden Buick GMC. Congratulations on your 10th truck purchase! We truly value your loyalty and look forward to assisting you again in the future. Safe travels in your new truck! Sincerely, The Robert Brogden Buick GMC Team

November 01, 2024

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Employee Rating

Very helpful with a warranty on mirror. Great communication. I will definitely be going back for maintenance! Great communication. I will definitely be going back for maintenance! More

by Teaton2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful with the warranty on your mirror and that our communication met your expectations. We look forward to serving you again for your maintenance needs at Robert Brogden Buick GMC. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

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Employee Rating

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More

by randy.tostenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Land, Jenah Huff, Scott Phegley , David Estrada, Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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