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Todd Kelly

Overview Reviews (48) Inventory (486)

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Todd Kelly

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Todd Kelly

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

48 Reviews

Overview Reviews (48) Inventory (486)

4.7

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Todd Kelly

April 13, 2025

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Employee Rating

Got me right in explaining everything perfectly got it done quickly and texted emails communication was great done quickly and texted emails communication was great More

by elitecontractor66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We're glad to hear that you had a great experience with Robert Brogden's Olathe Buick GMC. Clear communication and quick service are important to us, and we're thrilled that they made a positive impact on your experience. We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 12, 2025

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Employee Rating

From check in to check out every body was great. Can’t wait to come back. Can’t wait to come back. More

by YNEMA.TACKETT

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Ynema! We’re thrilled to hear that you had a great experience from check-in to check-out at Robert Brogden's Olathe Buick GMC. We can’t wait to welcome you back! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

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Employee Rating

Great service. Todd did a great job taking care of all my needs and the communication was on point. Todd did a great job taking care of all my needs and the communication was on point. More

by davblackburn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Tricia Hecker

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Apr 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Todd at Robert Brogden's Olathe Buick GMC. Clear communication is so important to us, and we're glad to know we met your needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Tricia Hecker

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Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

March 26, 2025

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Todd was great! He explained everything and was super friendly. The environment was comfortable and relaxing. He explained everything and was super friendly. The environment was comfortable and relaxing. More

by mckjr87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren, Tricia Hecker

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Mar 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd provided you with great service and that you found the environment at Robert Brogden's Olathe Buick GMC comfortable and relaxing. We appreciate your support and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Tricia Hecker

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

by ewms7524

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Tricia Hecker

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our professionalism and approach at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that you would recommend us to others looking to buy. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 15, 2025

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Employee Rating

Todd has always been helpful. Always have to wait an extended period to receive help because they’re are on the phone. Never a quick process to pick up vehicle. This most recent t Always have to wait an extended period to receive help because they’re are on the phone. Never a quick process to pick up vehicle. This most recent time the keys were lost and apparently this was the third time of the day. More

by j_walter59

Verified Customer

Service Time

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Mar 17, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the wait times and the issues with the keys during your visit to Robert Brogden's Olathe Buick GMC. We understand how important a quick and smooth process is for our customers. If you have any further concerns, please feel free to reach out to us directly. Your satisfaction is important to us, and we value the opportunity to improve our services. Sincerely, The Robert Brogden Buick GMC Team

March 08, 2025

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Employee Rating

Todd did a great job getting the truck in for the tire change. It was done is just over a hour which was well within my expectations. Although I told him I didn't need an alignment, made sure by running t change. It was done is just over a hour which was well within my expectations. Although I told him I didn't need an alignment, made sure by running the truck over the alignment grid before releasing it to me. Thanks Todd. More

by kcstorm50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words about your recent experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that you were satisfied with the quick service for your tire change and that Todd went the extra mile to ensure everything was in order. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 05, 2025

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Employee Rating

Scheduled oil change online. Process was easy. Communication with the dealership was great. Service was fast and efficient. They even completed a recall issue while doing my oil Process was easy. Communication with the dealership was great. Service was fast and efficient. They even completed a recall issue while doing my oil change. Great service. More

by alesha_baer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil change experience at Robert Brogden's Olathe Buick GMC was smooth and efficient. It's fantastic that our team could also assist with the recall issue during your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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