Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 9

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
264 Reviews
4.9

264 Reviews

Write a Review

264 Reviews of Todd Eckard

March 20, 2026

Dealership Rating
Employee Rating

It is convenient and they pick my car up in front of my work and deliver it later. Thanks Koons! More

by scopskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 20, 2026

Dealership Rating
Employee Rating

This dealership is very easy to work with. AI answers the phone and sends me where I need to go. Todd Eckard is very helpful arranging service. Drivers who give me a ride home and come to p More

by rswilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Koons Westminster Toyota responded

rswilhelm, we are delighted to see this rating! Have a great day!

March 19, 2026

Dealership Rating
Employee Rating

Excellent service, pleasant and professional, quick service, nice waiting area, have had positive experiences, four year customer More

by Jkepner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Koons Westminster Toyota responded

Jkepner, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 18, 2026

Dealership Rating
Employee Rating

So far Koons has been great servicing our truck and Todd has been great as well More

by fb_rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 18, 2026

Dealership Rating
Employee Rating

Jacob Staub was excellent as always! Friendly and helpful. He helped me understand which repairs were critical and which weren't. More

by dmaglietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons Westminster Toyota responded

dmaglietta, we really appreciate this positive review! Thanks so much!

March 18, 2026

Dealership Rating
Employee Rating

My experience with Koons Westminster Toyota had been a pleasant with no negative interaction. Professional staff that take time to explain procedures and do not look for an opportunity to take advantage o More

by alberto.morales7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

March 16, 2026

Dealership Rating
Employee Rating

Provided a nice loaner and kept me updated as work was being completed. The vehicle had been previously taking to another Toyota dealership for the same problem without resolution. This is the only plac More

by joe.kessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 16, 2026

Dealership Rating
Employee Rating

clean, friendly service very upfront, explained the process and the results. Enjoyed the talk and opinions More

by pdkovo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Mar 19, 2026

pdkovo responded

thanks

March 16, 2026

Dealership Rating
Employee Rating

Koons service team is fast and effecient! ! I love the updates via text that are sent, lets me know where my car is in the process!! Great Job! More

by Shirleycoghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 15, 2026

Dealership Rating
Employee Rating

Appt begins on time; timely updates; very knowledgeable advisors; all staff very courteous and helpful More

by edemarest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons Westminster Toyota responded

edemarest1, thank you again for taking the time to let us know how we did!

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