Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 10

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
254 Reviews
4.9

254 Reviews

Write a Review

254 Reviews of Todd Eckard

February 25, 2026

Dealership Rating
Employee Rating

Courteous, fast and thorough service. Work completed accurately and skillfully. Very satisfied with visit today. More

by belfontl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard

Feb 28, 2026

Koons Westminster Toyota responded

belfontl, thanks so much for rating us so high! Be safe on the road!

February 23, 2026

Dealership Rating
Employee Rating

Outstanding service department—professional, efficient, and communicative throughout the entire process from start to finish. More

by tayloradamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Koons Westminster Toyota responded

tayloradamez, thank you again for taking the time to let us know how we did!

February 21, 2026

Dealership Rating
Employee Rating

MY dealership for over 30 years! Always totally professional yet cordial & absolutely reliable. Service this week was convenient for me driving back to Westminster to see my daughter More

by ed cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 20, 2026

Dealership Rating
Employee Rating

I waited 3 hours after having an appointment to be told minor information and was offered a crazy solution. My wheel had a minor crack in it and they offered me a new wheel and told me my cars wheel was “s More

by sagun111rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2026

Koons Westminster Toyota responded

Dear valued customer, we apologize for any inconvenience and frustration you experienced. Our goal is always to provide the best service and options for our customers. We will review our process and pricing to ensure fair and accurate quotes in the future. Thank you for bringing this to our attention.

February 19, 2026

Dealership Rating
Employee Rating

First time here. Enjoy the service will be bringing my car here for all services 😀 More

by mcknight.thrifty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Koons Westminster Toyota responded

mcknight.thrifty, we are delighted to see this rating! Have a great day!

February 19, 2026

Dealership Rating
Employee Rating

Koons of Westmister’s has extremely friendly staff. My service advisor Todd was pleasant to work with throughout the process. More

by rafaels3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Koons Westminster Toyota responded

rafaels3232, thank you again for taking the time to let us know how we did!

February 19, 2026

Dealership Rating
Employee Rating

It skipped my rating for Westminster Toyota which would have been excellent. Todd Eckard was also. Thank you!! More

by lilay2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Koons Westminster Toyota responded

lilay2, we are delighted to see this rating! Have a great day!

February 18, 2026

Dealership Rating
Employee Rating

Prompt polite service as always, thank you for the coupons they help in these tough times. More

by bettyhanyok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 16, 2026

Dealership Rating
Employee Rating

reasonably priced. everyone is pleasant and polite . work is done in a timely fashion and you get a free car wash ! More

by dave_metcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 16, 2026

Dealership Rating
Employee Rating

Always a great experience. Staff is friendly and honest. I love how they keep me up to speed real time. More

by evilpik4chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Koons Westminster Toyota responded

evilpik4chu, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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