Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 11

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
254 Reviews
4.9

254 Reviews

Write a Review

254 Reviews of Todd Eckard

February 10, 2026

Dealership Rating
Employee Rating

Kind and helpful people, with great service. I was satisfied with the service and surely be back again More

by nadegtouko
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Koons Westminster Toyota responded

nadegtouko, we are delighted to see this rating! Have a great day!

February 10, 2026

Dealership Rating
Employee Rating

Employees are great but the AI or robot currently answering the phone and scheduling is very annoying. More

by loismhalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 05, 2026

Dealership Rating
Employee Rating

I appreciate Milo is always friendly and professional. Tires were rotated in a timely manner. Good work all around. More

by tdiblasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milo- excellent

Feb 07, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

February 05, 2026

Dealership Rating
Employee Rating

The staff at Koons service center are always pleasant and keep the customer informed during More

by JMSZCZESNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Koons Westminster Toyota responded

JMSZCZESNY, thanks so much for rating us so high! Be safe on the road!

February 05, 2026

Dealership Rating
Employee Rating

Always have had good experience buying new and used cars. Have been dealing with Todd for years with very good results. More

by rcass1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Koons Westminster Toyota responded

rcass1955, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 04, 2026

Dealership Rating
Employee Rating

The recall on the rear camera on my camry was completed in a timely manner with no problems. The staff was courteous and professional. Thank you. More

by bpdash
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Koons Westminster Toyota responded

bpdash, we really appreciate this positive review! Thanks so much!

February 04, 2026

Dealership Rating
Employee Rating

The staff is extremely friendly and knowledgeable. I will definitely bring my vehicle back for service in the future. More

by javoelkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Feb 05, 2026

Koons Westminster Toyota responded

javoelkel, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 03, 2026

Dealership Rating
Employee Rating

I was in and out fast, very easy to work with. Great communication and getting the service options in my email to review in real time was very helpful. More

by jhahn1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

Feb 05, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

January 31, 2026

Dealership Rating
Employee Rating

Todd has always been first rate…. Informative, reliable, trustworthy. It makes all the difference in trusting the dealership. More

by Purple Knight 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Koons Westminster Toyota responded

Purple Knight 1, thanks so much for rating us so high! Be safe on the road!

January 30, 2026

Dealership Rating
Employee Rating

Always knowledgeable and willing to explain the needed repairs. Todd, is pleasant and patient and helps clients understand the root of the issue. More

by drmarobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Koons Westminster Toyota responded

drmarobie, thank you again for taking the time to let us know how we did!

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