Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 12

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
254 Reviews
4.9

254 Reviews

Write a Review

254 Reviews of Todd Eckard

January 30, 2026

Dealership Rating
Employee Rating

Great service done quickly and within budget. I love that I am kept in contact as the inspection is done and work is then completed More

by chrisa1844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Koons Westminster Toyota responded

chrisa1844, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 29, 2026

Dealership Rating
Employee Rating

Todd Eckard is very nice and helpful. He's a great employee. Toyota is a fantastic auto dealership. I've been purchasing autos from Toyota for about 20 years, and their service is always More

by Toyota Lover
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Koons Westminster Toyota responded

Toyota Lover, thank you again for taking the time to let us know how we did!

January 27, 2026

Dealership Rating
Employee Rating

For two years of maintenance, nobody checked the alignment. However, I was surprised when I found a Goodyear report detailing the tire replacement. Three of the tires required alignment.I had no pro More

by dBurg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2026

Koons Westminster Toyota responded

"We apologize for any inconvenience you experienced. Our team always strives to provide top-notch maintenance and we take your concerns seriously. Please allow us the opportunity to address your questions and provide a second opinion. We value your business and want to ensure your satisfaction with our service. Thank you for bringing this to our attention."

January 27, 2026

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Employee Rating

Exceptional service , in and out, no waiting, the best , very knowledgeable staff, looking forward to serving all my vehicles More

by ltdshor
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 27, 2026

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Employee Rating

The mechanic (Logan) was knowledgeable and thorough. He gave us good recommendations for maintenance. Would return to have him service our car. More

by Bmrwhiskers2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Logan Becker mechanic- great service and friendly. Great communication. Would return to have him service our car.

Jan 30, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

January 26, 2026

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Employee Rating

Always profesional and polite. I have bought 5 vehicles from this dealership,Todd in service is very good at his job. More

by jlsirk
Service Price Transparency
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Recommend Dealer
Yes

January 22, 2026

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Always a great experience. They are very informative and get work doe in a professional and timely manner More

by mellowmind99
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Recommend Dealer
Yes

January 22, 2026

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It was a cool laid back atmosphere. The work on my vehicle was done faster than I expected. It was awesome. More

by gamerelated2001
Service Price Transparency
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Recommend Dealer
Yes

January 20, 2026

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Employee Rating

Service is always great. People are wonderful. Cost is good. Service is quick and waiting area is nice More

by dhcox56
Service Price Transparency
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Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

This dealership is always easy to work with. They are easy to make appointments with and the facilty is always clean and well maintained. More

by mattywess
Service Price Transparency
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Recommend Dealer
Yes
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