Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 12

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of Todd Eckard

May 09, 2026

Dealership Rating
Employee Rating

As always the experience at KTW is great. I wait for all services due to the distance to the shop for me, amd they have very accommodating work space. Todd does a great job of explaining all More

by john.david.wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 09, 2026

Dealership Rating
Employee Rating

Todd is outstanding. Can't say enough how well I'm treated at koons. From Mary Ann when I have purchased 9 vehicles from Koons Westminster to Todd in the Service Departme More

by jemctygue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann McMorrow

May 23, 2026

Koons Westminster Toyota responded

Hello jemctygue, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 08, 2026

Dealership Rating
Employee Rating

Great experience. Good communication. The dealership is top notch. Whenever I see a dash light come on it’s right back to Koons More

by rhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 07, 2026

Dealership Rating
Employee Rating

Toddies friendly and efficient- a good combination! He communicates well. I’ve been dealing with him since I fought my 2018 Highlander! More

by cb.rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 07, 2026

Dealership Rating
Employee Rating

The professionalism from the employees was wonderful and the timelines of the service was fast. Thanks for all you did More

by fity1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Koons Westminster Toyota responded

Hi fity1632, thanks so much for rating us so high! Be safe on the road!

May 06, 2026

Dealership Rating
Employee Rating

Todd has been an excellent and friendly service rep since I bought my Sienna from this dealership 10 years ago. More

by jgresey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

May 04, 2026

Dealership Rating
Employee Rating

This dealership is very efficient with utilization of technology for appointments and even the processing of my service and final invoice. It’s very easy. More

by adammilosz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 01, 2026

Dealership Rating
Employee Rating

Service was excellent. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. More

by dkanz49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard, Larry Conaway, Kyle Harris, Bridgett Kirby, Robert Stoll, Dan Walsh

May 18, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 01, 2026

Dealership Rating
Employee Rating

Mt appointment was on time and I was kept updated throughout the whole process. I was treated with respect and all of the staff was friendly. More

by jmfrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

April 29, 2026

Dealership Rating
Employee Rating

Fast, quick, courteous and professional. No pressure tactics. Definitely be back when I'm in the area every 60 days More

by D1214DVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Koons Westminster Toyota responded

D1214DVD, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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