Todd Eckard | Page 8

It just seems like over an hour for an oil change is a little long but as long as the job is done properly I suppose it's okay. little long but as long as the job is done properly I suppose it's okay. More

by carolpuro5 Verified Customer Verified Customer

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Todd is exceptional. I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department. I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department. More

by mbatten0 Verified Customer Verified Customer

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Appointment was on time. Todd is excellent service representative. Keeps customer informed. Very professional. The online progress of your service is nice. I also appreciated Todd is excellent service representative. Keeps customer informed. Very professional. The online progress of your service is nice. I also appreciated the video. More

by jkellar52 Verified Customer Verified Customer

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Todd has been my agent since I moved to Carroll County about ten years ago. I am consistently pleased with his excellent service and always request him to handle my service appointments. I am also extre about ten years ago. I am consistently pleased with his excellent service and always request him to handle my service appointments. I am also extremely pleased with the shuttle service! Thank you for being a place I can trust. More

by kathleencromwell Verified Customer Verified Customer

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The service. was performed on time and Tod explained what the mechanic recommended in detail. was performed on time and Tod explained what the mechanic recommended in detail. More

by franplace4 Verified Customer Verified Customer

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A little difficult to reach a live person to schedule an appointment and online not working. I was able to reach someone and was smooth from there. Wait times were as expected for service being done. appointment and online not working. I was able to reach someone and was smooth from there. Wait times were as expected for service being done. More

by roxmlb Verified Customer Verified Customer

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Great service every time. Consistantly good about scheduling, getting the work done on time and keeping customer in the loop during service. Consistantly good about scheduling, getting the work done on time and keeping customer in the loop during service. More

by b.klages Verified Customer Verified Customer

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Always prompt, professional and courteous service. Todd is very good at explaining things when asked questions. Todd is very good at explaining things when asked questions. More

by ccrosby2 Verified Customer Verified Customer

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Staff was friendly and work was completed efficiently. Communication was excellent. Overall experience was very good. Communication was excellent. Overall experience was very good. More

by birminghamdesign Verified Customer Verified Customer

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Great customer service! !! Very professional! Answers my questions very clearly, and is patient with me if I don’t understand. !! Very professional! Answers my questions very clearly, and is patient with me if I don’t understand. More

by brrobi0618 Verified Customer Verified Customer

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