Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.7
43 Reviews
4.7

43 Reviews

Write a Review

43 Reviews of Todd Eckard

September 09, 2025

Dealership Rating
Employee Rating

Todd and his crew at Koons Westminster Toyota provided excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service. More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Koons Westminster Toyota responded

Scooter, thank you for recommending Todd and his team at Koons Westminster Toyota! We're thrilled to hear everything was seamless and convenient. See you next time!

August 21, 2025

Dealership Rating
Employee Rating

I am using this dealership for years. The best in service and I love their people like Todd. More

by shamailas426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Koons Westminster Toyota responded

Thank you for stopping by to share a terrific review of Todd and Koons Westminster Toyota!

February 19, 2025

Dealership Rating
Employee Rating

Probably only the second time I would say not 4 or 5 stars. I am very disappointed that the tires that they sold me for the car I bought from them which they do 100% of the maintenance are having uneven More

by marsbar405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Koons Westminster Toyota responded

I apologize for the inconvenience you've experienced with your tires and alignment. We strive to catch issues like these early on, so it's disappointing to hear about this oversight. Your feedback is important, and I would appreciate the opportunity to discuss a resolution that meets your expectations. Please feel free to reach out at your convenience. Thank you, Jennifer Engel - Guest Relations Manager - jennifer.engel@koons.com

January 22, 2025

Dealership Rating
Employee Rating

Caring, knowledgeable, strive to serve and make customers feel special Excellent service I Left the dealership feeling served, and taken care of. I would definitely go back to this dealership to service my More

by Regina Kuperman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Koons Westminster Toyota responded

Regina, we're delighted to hear that you felt well taken care of at Koons Westminster Toyota! Thank you for your kind words and we look forward to seeing you again for future service visits.

November 11, 2024

Dealership Rating
Employee Rating

I recently purchased my new vehicle from this location and everything went smooth. My sales person Brendan and my Finance manager Jeremy both were amazing. They made sure that I fully was fully happy with More

by Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel , Brendan

Nov 11, 2024

Koons Westminster Toyota responded

Thank you for sharing your experience with us at Koons Westminster Toyota! We're delighted to hear that Brendan and Jeremy made the process smooth and ensured you were satisfied with your purchase. Enjoy your new vehicle, and we appreciate the recommendation!

November 11, 2024

Dealership Rating
Employee Rating

For Service Purposes: The amount of people working, and after hours needs to increase; the amenities of the service waiting area need to improve; the offering of Toyota Rent-A cars needs to be recapitulate More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Koons Westminster Toyota responded

Thank you for sharing your feedback with us at Koons Westminster Toyota. We appreciate your insights and will certainly take them into consideration to enhance our service experience. Your comments about staffing, amenities, rental offerings, and courtesy are valuable as we strive to improve continuously. Please feel free to reach out if there's anything else you'd like us to address!

September 16, 2024

Dealership Rating
Employee Rating

Koons’ service has consistently been top notch! Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and More

by Kathy Papesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: General Mgr Brooks (don’t remember his last name)

Sep 17, 2024

Koons Westminster Toyota responded

Kathy, we're delighted to hear that Todd and the Koons Westminster Toyota team have provided you with excellent service for over two decades. Thank you for your loyalty and kind words!

August 28, 2024

Dealership Rating
Employee Rating

Very professional, listens to what the customer concerns are, patient and very courteous. Very satisfied. Todd has always been great to me. More

by cmjoseph804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Koons Westminster Toyota responded

We're delighted to hear that Todd and the team at Koons Westminster Toyota provided you with a professional and courteous experience. Thank you for sharing your satisfaction!

August 19, 2024

Dealership Rating
Employee Rating

I always get the best service at Koons, and the mechanics are very knowledgeable. I would not take my vehicle anywhere else. More

by inacolfelt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard

Aug 19, 2024

Koons Westminster Toyota responded

Inacolfelt, we're delighted to hear you always receive top-notch service at Koons Westminster Toyota. Thanks for your loyalty and kind words!

July 15, 2024

Dealership Rating
Employee Rating

Always pleasant and professional staff! Never have to wait very long for service to be completed! More

by Patriciacarey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Koons Westminster Toyota responded

Thanks so much, Patricia. We look forward to your next visit to Koons Westminster Toyota!

1
...

Dealership Inventory (655 Vehicles)

used 2019 Toyota RAV4 Hybrid car, priced at $21,100
2019 Toyota RAV4 Hybrid
used
Super White exterior
CVT
All-wheel Drive
used 2024 Toyota 4Runner car, priced at $40,185
2024 Toyota 4Runner
used
Underground exterior
Automatic
Four-wheel Drive
used 2024 Toyota Highlander car, priced at $33,085
2024 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Toyota Tacoma car, priced at $48,700
2025 Toyota Tacoma
new
Blue Crush Metallic exterior
Automatic
Four-wheel Drive
used 2024 BMW X4 car, priced at $59,500
2024 BMW X4
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2022 Subaru Outback car, priced at $21,985
2022 Subaru Outback
used
Abyss Blue Pearl exterior
CVT
All-wheel Drive