Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 19

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
254 Reviews
4.9

254 Reviews

Write a Review

254 Reviews of Todd Eckard

November 15, 2025

Dealership Rating
Employee Rating

I was unable to drive my car to the dealership for service due to a recent surgery and the koons team picked my car up had car serviced and brought it back the same day I couldn’t be happier with the More

by acpwr2line
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

Dealership Rating
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always helpful and work always done correctly thanks to Todd and your mechanical staff. greatly appreciated. More

by ruthrobenolt
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

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Staff are very proffesional and helpful. They take Customer Service seriously in a positive way. More

by DLJ
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

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If a service tech does not even inflate a tire with low pressure while doing an oil change then who knows how many things were skipped. More

by razdanhari
Service Price Transparency
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Recommend Dealer
No
Nov 19, 2025

Koons Westminster Toyota responded

Thank you for your feedback. We're sorry to hear that aspects of your service visit fell short especially something as important as tire pressure. That's not the level of attention to detail we aim for. Please reach out so we can look into this and make things right. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 14, 2025

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I have been going to Koon’s for over 20 years, they always do a good job for me. More

by gaylonm8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 14, 2025

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Todd Eckard and your service technicians have been wonderful over the years providing me with their knowledge and the needed maintenance expertise to keep my Toyota running in peak condition. More

by mel1213
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

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Good service. Very friendly staff. The job was done promptly. The wait time was very reasonable More

by vigeveno
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

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I was very pleased with this dealership when I came in for service. I was seen right away and only waited for about an hour and a half. Very pleased. More

by deeram97
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

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I've been a satisfied customer of Toyota Westminster for many years. Consistency is my primary reason for my rating because it allows for a cadre of outstanding people, customery courtesy, personal relation More

by alansmith828
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I do not have the names of others who contributed to my satisfaction including the mechanics, drivers in the valet department & those folks who add the personal touch by reaching out to schedule service. I hope I have not overlooked anyone.t

November 13, 2025

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Employee Rating

All work was explained, estimated time for said work was spot on. Very friendly on an early Saturday morning. More

by willow91969
Service Price Transparency
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Recommend Dealer
Yes
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