Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 20

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of Todd Eckard

February 04, 2026

Dealership Rating
Employee Rating

The staff is extremely friendly and knowledgeable. I will definitely bring my vehicle back for service in the future. More

by javoelkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Feb 05, 2026

Koons Westminster Toyota responded

javoelkel, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 03, 2026

Dealership Rating
Employee Rating

I was in and out fast, very easy to work with. Great communication and getting the service options in my email to review in real time was very helpful. More

by jhahn1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

Feb 05, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

January 31, 2026

Dealership Rating
Employee Rating

Todd has always been first rate…. Informative, reliable, trustworthy. It makes all the difference in trusting the dealership. More

by Purple Knight 1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Koons Westminster Toyota responded

Purple Knight 1, thanks so much for rating us so high! Be safe on the road!

January 30, 2026

Dealership Rating
Employee Rating

Always knowledgeable and willing to explain the needed repairs. Todd, is pleasant and patient and helps clients understand the root of the issue. More

by drmarobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Koons Westminster Toyota responded

drmarobie, thank you again for taking the time to let us know how we did!

January 30, 2026

Dealership Rating
Employee Rating

Great service done quickly and within budget. I love that I am kept in contact as the inspection is done and work is then completed More

by chrisa1844
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Koons Westminster Toyota responded

chrisa1844, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 29, 2026

Dealership Rating
Employee Rating

Todd Eckard is very nice and helpful. He's a great employee. Toyota is a fantastic auto dealership. I've been purchasing autos from Toyota for about 20 years, and their service is always More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Koons Westminster Toyota responded

Toyota Lover, thank you again for taking the time to let us know how we did!

January 27, 2026

Dealership Rating
Employee Rating

For two years of maintenance, nobody checked the alignment. However, I was surprised when I found a Goodyear report detailing the tire replacement. Three of the tires required alignment.I had no pro More

by dBurg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2026

Koons Westminster Toyota responded

"We apologize for any inconvenience you experienced. Our team always strives to provide top-notch maintenance and we take your concerns seriously. Please allow us the opportunity to address your questions and provide a second opinion. We value your business and want to ensure your satisfaction with our service. Thank you for bringing this to our attention."

January 27, 2026

Dealership Rating
Employee Rating

Exceptional service , in and out, no waiting, the best , very knowledgeable staff, looking forward to serving all my vehicles More

by ltdshor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 27, 2026

Dealership Rating
Employee Rating

The mechanic (Logan) was knowledgeable and thorough. He gave us good recommendations for maintenance. Would return to have him service our car. More

by Bmrwhiskers2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Becker mechanic- great service and friendly. Great communication. Would return to have him service our car.

Jan 30, 2026

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

January 26, 2026

Dealership Rating
Employee Rating

Always profesional and polite. I have bought 5 vehicles from this dealership,Todd in service is very good at his job. More

by jlsirk
Service Price Transparency
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Recommend Dealer
Yes
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