Tobias Fulton
Tobias Fulton at Norm Reeves Toyota Dallas

Tobias Fulton

Sales

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

4.9
117 Reviews
4.9

117 Reviews

Write a Review

117 Reviews of Tobias Fulton

December 03, 2024

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Employee Rating

Norm Reeves provides great customer service. So far I haven't encountered any car maintenance issues and the service advisors are always pleasant, professional, and very willing to answer my que More

by DSELINA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOHN PENA , Octavio Mendoza

Dec 04, 2024

Norm Reeves Toyota Dallas responded

We're glad that your service visit for your Toyota went so well! We strive to provide satisfying service and make the experience transparent so we're happy we could deliver that to you. Thank you, and we look forward to serving you again!

July 11, 2024

Dealership Rating
Employee Rating

Mr. Luis Santos, and Tobias Fulton made my experience at Cowboy Toyota exceptional. As a first time car buyer, I could not have asked for a better experience than the one they provided to me. Cowboy Toyota More

by ajsanmiguel12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2024

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with Luis and Tobias, and we truly appreciate your feedback.

May 29, 2024

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Employee Rating

We were misled about the remaining maintenance coverage on the vehicle at the time of purchase. We have contacted Pedro, Mike (sales manager) and Bethany (client relationship) to honor what we were told bu More

by emedsid
Recommend Dealer
No

Other Employees Tagged: Pedro Cachay, Bethany Smith , Mike Emery

Jun 01, 2024

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

Jun 13, 2024

emedsid responded

Your response was posted after 15 plus email exchanges about the complaint that we were misled about the maintenance coverage on the car at the time of sale and you declined to remediate it. Based on your perplexing response to a review here it reflects that either you get lots of complaints about customers being potentially misled into sales and you forgot the one from day before OR you don’t read reviews and just post a scripted response. May be this time it will be a better cover up response.

May 24, 2024

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Great staff! Great service! Process is quick and easy. They go at your pace and willing and eager to help. Go above and beyond to make the best deal for you. Ivan More

by monae.star1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Ivan Williams

May 29, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2024

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it goes without saying that Cowboy Toyota truly stands above the rest. I have known Chris Farmer for over a decade. He is a great representative for Toyota. He has become my friend over the years. Very tr More

by ekharrington.ohi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

May 14, 2024

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Great customer service. Kind, patient and straight forward. Made car buying very simple and stress free! Thanks David! More

by emjursi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, David Ruiz

May 14, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2024

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Employee Rating

I only buy from Cowboy Toyota. From the service department to sales and management they treat their customer very well. More

by Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Chris Farmer

Apr 23, 2024

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 28, 2024

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Employee Rating

Alec was very helpful and easy to work with and made the process of buying a car as painless as possible. I would highly recommend Alec if you are in the market for a car. More

by ericholt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Sutherland

Mar 28, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Alec and our team. We're glad to hear we delivered such a great experience!

March 19, 2024

Dealership Rating
Employee Rating

Chris is a great guy to work with. He’s patient and always available to help out with the buying experience. He’s the best Sales person I have ever worked with, I highly recommend him More

by aghoeniosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Chris Farmer

Mar 20, 2024

Norm Reeves Toyota Dallas responded

It's fantastic to hear that Chris provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

March 11, 2024

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Employee Rating

This is our second time to buy a vehicle from Cowboy Toyota and once again, the service was outstanding! Smooth and quick process! Go see Chris Farmer at Cowboy Toyota! More

by meganskelton1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Chris Farmer

Mar 11, 2024

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Megan, and we're happy to hear that Chris met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

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