Timothy Frank
Timothy Frank at Lia Hyundai Albany

Timothy Frank

Service Advisor

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

5.0
22 Reviews
5.0

22 Reviews

Write a Review

22 Reviews of Timothy Frank

December 19, 2025

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Tim is a pleasure to work with He take the time to explain what I need and the cost. More

by Jyplummer
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2025

Lia Hyundai Albany responded

Jyplummer, We truly appreciate your feedback. Tim’s willingness to take the time to explain recommendations and pricing reflects our commitment to transparent, customer-focused service. Thank you for choosing Lia Hyundai of Albany.

November 23, 2025

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Tim was so pleasant and efficient. I was in and out quickly. The waiting room is clean and bright and I had a good cup of coffee on a chilly morning. Thanks for the great service. More

by mjudyl64
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Lia Hyundai Albany responded

Thank you for recognizing Tim's excellent service. We're pleased to hear he provided you with efficient care and made your visit smooth. We appreciate you noticing the details that go into creating a comfortable experience, from our waiting area to the complimentary coffee. Your feedback means a great deal to us.

November 10, 2025

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Michael carpenter was pleasant and made sure I was able to get what I needed for my car More

by Phyl
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Recommend Dealer
Yes

Other Employees Tagged: Mike Carpenter

Nov 12, 2025

Lia Hyundai Albany responded

Thank you for your positive review! We are glad that Michael took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 06, 2025

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Another excellent experience at Lia Hyundai. Tim Frank as always was kind, listened, gave me peace. Very patient as well! All employees from the minute I pulled in till I left was very friendly, More

by Nancy
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Recommend Dealer
Yes

Other Employees Tagged: Mike Carpenter , All employees I encountered were so professional and kind.

Nov 06, 2025

Lia Hyundai Albany responded

Nancy, Tim Frank takes pride in listening and being patient, and he'll be so pleased to know he continues to deliver. We're also glad our whole team treated you with friendliness and care throughout your visit. Thanks for sticking with Lia Hyundai!

May 28, 2025

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I love Lia Hyundai! We have never had anything but great service here. Yesterday was no exception! Tim Frank took care of the service on my vehicle. He was friendly and More

by JHOFFMAN92416
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Recommend Dealer
Yes
May 29, 2025

Lia Hyundai Albany responded

Thank you for recognizing Tim's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Hyundai team may serve you.

March 31, 2025

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Timothy Frank, my service representative was very efficient, and got my car problem evaluated quickly and stated that they would have to order the damaged plastic undercoating of the car. I was giv More

by fredericklmoore@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Lia Hyundai Albany responded

Frederick, we're pleased Timothy's expertise helped you have a very positive experience at Lia Hyundai. Thank you so much for your excellent feedback. Safe travels until we see at your next appointment!

January 21, 2025

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Quick and easy selections online for whatever I needed done. Quick and easy drop off with paperwork when I arrived for my appointment. Timothy frank helped me settle everything and he was very personable More

by Gianna
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Recommend Dealer
Yes
Jan 21, 2025

Lia Hyundai Albany responded

Gianna, thanks for letting us know how pleased you were with the convenience of this service visit with Timothy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

October 02, 2024

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All of the staff were very helpful. Michael Carpenter was fantastic.He was honest on how long it might take and kept me upto date on the progress. More

by T
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Recommend Dealer
Yes
Oct 04, 2024

Lia Hyundai Albany responded

Thanks for stopping by to share your 5-star review of Michael! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

July 23, 2024

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Devin was able to get my vehicle repaired and was very friendly and knowledgeable. Thank you More

by ernie766
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Recommend Dealer
Yes

Other Employees Tagged: Mike Carpenter, Devin Bradt

Jul 26, 2024

Lia Hyundai Albany responded

Ernie, thanks for stopping by to share your 5-star review of Devin! We're glad Devin addressed your vehicle's repair process with plenty of care and communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

July 11, 2024

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Tim Frank was great to work with! I felt he was thorough, courteous and communicated well. More

by ctully
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Carpenter

Jul 11, 2024

Lia Hyundai Albany responded

Thanks for letting us know Tim and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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