Mike Carpenter

Michael carpenter was pleasant and made sure I was able to get what I needed for my car to get what I needed for my car More

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Another excellent experience at Lia Hyundai. Tim Frank as always was kind, listened, gave me peace. Very patient as well! All employees from the minute I pulled in till I left was very friendly, Tim Frank as always was kind, listened, gave me peace. Very patient as well! All employees from the minute I pulled in till I left was very friendly, caring, kind. Thank You again to All! More

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Michael Carpenter was great to deal with. He answered all my questions. I wish the oil change could be done a little faster. He answered all my questions. I wish the oil change could be done a little faster. More

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My experience was amazing the worker that I dealt with Faiz was awesome and helped answer all of my questions. He helped make the experience of purchasing my first car a lot less nerve wracking. Faiz was awesome and helped answer all of my questions. He helped make the experience of purchasing my first car a lot less nerve wracking. More

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Within a minute of entering the dealership someone is there welcoming me and assisting me with my service needs. The last couple of times it was Michael Carpenter. He was friendly and went over everythi there welcoming me and assisting me with my service needs. The last couple of times it was Michael Carpenter. He was friendly and went over everything quickly. Very happy here. More

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Had my 2nd service done at Lia Hyundai of Albany, NY, on my 2023 Hyundai Palisade Calligraphy, which I bought new at this dealership. I scheduled this service via telephone a couple weeks earlier. At 8K mil my 2023 Hyundai Palisade Calligraphy, which I bought new at this dealership. I scheduled this service via telephone a couple weeks earlier. At 8K miles and 2 years old, I didn't expect any problems or issues with my vehicle and there were none. My Service Writer, Michael Carpenter, couldn't have been nicer. He was very professional as well as polite and friendly. He assured me that the service should take no longer than an hour and a half, (Oil and Oil Filter change, Tire Rotation and NYS Inspection.), and everything was completed earlier than that, which was nice. With the Hyundai Complimentary Service and a coupon for a free NYS Inspection that Lia Hyundai mailed to me, there was no cost to me for this service. Nice to receive a freebie from a car company! More

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Very professional, courtesy. Waits very long. Josephine Calabro was very informative about car part arrival and appointment schedules. She supplied info on how to easily contact Waits very long. Josephine Calabro was very informative about car part arrival and appointment schedules. She supplied info on how to easily contact her if needed More

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We went to the dealership as walk-in, but ended up leaving the place with car keys. All in one day! What supposed to be just an inquiry turned to be our best decision to date. Mike, who attended to us leaving the place with car keys. All in one day! What supposed to be just an inquiry turned to be our best decision to date. Mike, who attended to us, was so accommodating. He knows how to match what you need without pushing—laying out the best options you can get. He assissted us from start to the end, even showed us that Hyundai key fobs are actually Hyundai logo which is pretty cool! Everything was taken care of from start to finish, dmv papers, assistance on getting an auto insurance, and options on practical ad-ons. Great people, great manager, great options and services. A lot of thanks to Jeff, and of course, to Mike—a great guy who's doing a really great job! More

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Service on my vehicle was prompt and Michael Carpenter explained all work required and the cost of all the work. I was very satisified with the service. Oil change, tire rotation and a tire repair/replac explained all work required and the cost of all the work. I was very satisified with the service. Oil change, tire rotation and a tire repair/replacement. More

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We are very satisfied with the service and staff of Lia Hyundai. This is the first time we have owned a Hyundai and we are very happy with our Santa Cruz. Mike Carpenter has always been very knowledgeabl Hyundai. This is the first time we have owned a Hyundai and we are very happy with our Santa Cruz. Mike Carpenter has always been very knowledgeable and friendly. He's a good asset to Lia. More

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