Dealership Experience
6 yrs, 2 mos
Industry Experience
26 yrs, 10 mos
289 Reviews
Write a Review289 Reviews of Tim Wilkins
October 25, 2025
Very pleasant and knowledgeable people. Called in to schedule service and was told to come right in. We were done in less than 2 hours. Called in to schedule service and was told to come right in. We were done in less than 2 hours. More
Other Employees Tagged: Samantha Oliphant
October 22, 2025
Always great service and I can take it there with out a appointment for oil change and tire rotation appointment for oil change and tire rotation More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Jared Laska, Gavynn Norris, Mike Belew, Taylor Adams
October 19, 2025
Took in a 21 high country 3500hd for a knocking noise with an extended warranty purchased at James wood. Service writer called and stated I need to pay $6,000 dollars just to see what is wrong and refuse with an extended warranty purchased at James wood. Service writer called and stated I need to pay $6,000 dollars just to see what is wrong and refused to call the warranty company until I do so. I picked my truck up took it to another dealership that 100 percent took care of me the right way. More
October 17, 2025
Tim was great to work with. But the service from James Wood / the Tom Clark Auto Park is not up to standard. I just think we are a number for the last 5 or so years. Service dep But the service from James Wood / the Tom Clark Auto Park is not up to standard. I just think we are a number for the last 5 or so years. Service department manager will tell you what ever just to not help you. I have rush under my NEW 2025 2500 HD. All they said was GM would not make the part if they did not think / trust it would last. I have never had rust from day one on any 15 plus trucks over the years. Very sad!!! More
Other Employees Tagged: Robert Capestany, Edward Munez
October 02, 2025
Had to go back twice for the same issue! Have bought 7 vehicles from James Wood do not know about # 8. Being nice on this review as I believe the Service Manager is the problem with qualit Have bought 7 vehicles from James Wood do not know about # 8. Being nice on this review as I believe the Service Manager is the problem with quality! More

