Tim Tharp | Page 2

Lee Sadek is a fantastic Audi Brand Specialist. I highly recommend him for your car buying experience. I highly recommend him for your car buying experience. More

Report | Print

First, I want to say I love my new A5! !! I had a wonderful time working with Mr. Stokes and the Audi of Farmington Hills team. !! I had a wonderful time working with Mr. Stokes and the Audi of Farmington Hills team. More

Report | Print

This place is the worst. The service is horrible and Audi customer service is worse. I brought my Audi in for service. The steering wheel was not straight with the wheels The service is horrible and Audi customer service is worse. I brought my Audi in for service. The steering wheel was not straight with the wheels so they said I needed a front end alignment. I told them that I received the vehicle back after they had to replace the entire front end from a collision. They charged because they said the vehicle requires a front end alignment every 2 years or 24 miles. I also had a rattle in the back of my vehicle. They told me that "I" striped out the license plate screws and it license plate holder needed to be replaced for $450. I declined, went to the store an replaced the screws that were too long with the proper length. Cost of screws, $7. The side crash avoidance light works intermittently. They said it was because I didn't replace the windshield with OEM glass. I windshield repair store bought the windshield from that specific dealer at my request. These guys are really stupid people who have no idea how to service a car. And yes, per other comments, even if you spend $100,000 on a vehicle, you might as well have bough a used Audi for $10,000 because the amount you spend has zero impact on the level of service you receive. Also, plan on having your vehicle sit for weeks before they even get to it. THE WORST PART OF THIS IS THAT I LEFT 3 MESSAGES WITH THE SERVICE MANAGER AND THE GUY DIDN'T EVEN HAVE THE PROFESSIONALISM TO CALL ME BACK! They need to bring Che' back. More

Report | Print

We saw the Audi S5 convertible with Prestige package on the website. We have been looking for this specific car for awhile. We made a quick call and had an appointment to meet with Aaron Stokes the nex the website. We have been looking for this specific car for awhile. We made a quick call and had an appointment to meet with Aaron Stokes the next afternoon. Aaron had it waiting in the parking lot when we arrived to test drive. The purchase/lease process was quick and easy. Aaron is personable and professional. He made the entire sale stress free and enjoyable. Other people that helped in the sale were also great to work with. We drove from the West side of the state to look at this car. It was definitely worth the long drive. The S5 is gorgeous, sturdy, fast and fun to drive. I cannot wait till spring to put the top down. I could actually do it now; it has neck wormers. I highly recommend Audi of Farmington Hills and a shout out to Aaron Stokes who made my dream car a reality. More

Report | Print

Clean, salespeople that understand the Audi, they take time to teach about options, follow-up with a phone call, program my mobile phone and garage door opener. The manager met us and was checking to see time to teach about options, follow-up with a phone call, program my mobile phone and garage door opener. The manager met us and was checking to see if everything went well. More

Report | Print

Unorganized location in Farmington hills. I love my vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive vehicle but it sucks getting any service at this place. I scheduled and a oil change and reserved a loaner a month in advance, just for me to arrive and they don’t have a vehicle available. Now I’m late for work, inconvenienced on gas and I still have to return for an oil change. Keep in mind I needed my oil changed a week ago but they said 9/24 was the soonest loaner available. I’m so upset and will be avoiding service here at all cost!! More

Report | Print

It was a very pleasant experience. Everyone was fantastic. I was totally satisfied with everything. Lee and Che were very engaging from the moment I walk in the door. fantastic. I was totally satisfied with everything. Lee and Che were very engaging from the moment I walk in the door. More

Report | Print

Tim and Davis did everything in their power to get me the vehicle that I wanted to fit my budget. I have used the service department as well, and they are very courteous and professional. Thanks! vehicle that I wanted to fit my budget. I have used the service department as well, and they are very courteous and professional. Thanks! More

Report | Print

Excellent customer service. I worked with Bailey Czuchaj. She was extremely patient, knowledgeable and answered all my questions. She worked with me to try to find the best price that worked for me. She was extremely patient, knowledgeable and answered all my questions. She worked with me to try to find the best price that worked for me. More

Report | Print

fantastic Professional and very helpful. Would recommend to anyone looking for a new or used Audi. The vast knowledge and dedication that Mr. Tharp brings to Professional and very helpful. Would recommend to anyone looking for a new or used Audi. The vast knowledge and dedication that Mr. Tharp brings to his profession is exemplary. More

Report | Print