Tim Pederson

Diamond Buick GMC of Alexandria responded

Thank you for the wonderful review! We're glad to hear that Tim and Corey provided such a positive experience at Diamond Buick GMC in Alexandria, MN! Our team takes pride in delivering friendly, knowledgeable customer service and taking the time to thoroughly explain everything so our customers feel comfortable and confident. We truly appreciate your kind words and trust in our dealership, and we'll be sure to share your feedback with Tim and Corey. Thank you for choosing Diamond Buick GMC!

Diamond Buick GMC of Alexandria responded

Thank you for the fantastic review! We're thrilled to hear that your experience purchasing a vehicle at Diamond Buick GMC in Alexandria, MN, was the best you've had! Our team takes pride in providing friendly, knowledgeable service while respecting each customer's time and budget. Making the car-buying process easy, transparent, and pressure-free is exactly what we strive for. We truly appreciate you choosing Diamond Buick GMC and hope you're loving your new vehicle!

Diamond Buick GMC of Alexandria responded

Thank you for sharing your feedback. At Diamond Buick GMC in Alexandria, MN, we strive to provide quality automotive service, transparent pricing, and a positive customer experience. Our recently implemented 3% credit card processing fee helps offset the costs associated with accepting credit card payments. We understand that additional fees can be frustrating and appreciate your feedback regarding both pricing and your overall service experience. Thank you for choosing Diamond Buick GMC and giving us the opportunity to serve you.

Diamond Buick GMC of Alexandria responded

Thank you for sharing your experience with us! We're happy to hear Tim made your vehicle-buying experience comfortable, informative, and pressure-free. We understand your disappointment with the trade-in offer and appreciate your honest feedback. At Diamond Buick GMC in Alexandria, MN, our goal is to provide a transparent, enjoyable car-buying experience for every customer. We're grateful you chose us for your pre-owned vehicle purchase and are especially glad you drove away happy in your "new to you" car! Thank you for your business, and enjoy the new ride!

Diamond Buick GMC of Alexandria responded

Thank you for the great review, Mark! We’re glad Cory and Tim made your truck-buying experience easy from finding the right truck through the financing process. We’ll be sure to pass along your kind words to both of them. Thank you for choosing Diamond Buick GMC in Alexandria, MN, and for recommending our team to your friends!

Diamond Buick GMC of Alexandria responded

Thank you for your continued trust in our team! We’re glad we can help keep all four of your family vehicles taken care of with oil changes and routine service. We truly appreciate your loyalty to the Service Department at Diamond Buick GMC in Alexandria, MN and look forward to seeing you again!

Diamond Buick GMC of Alexandria responded

Thank you for the great review! We’re glad we could help turn an unexpected breakdown into a quick and easy truck-buying experience. We appreciate you choosing Diamond Buick GMC and especially appreciate the recommendation. Enjoy your new truck!

Diamond Buick GMC of Alexandria responded

Thank you for continuing to choose Diamond Buick GMC! Having the opportunity to help you with three vehicles over the years means a lot to our entire team. We truly appreciate your continued trust and look forward to being here for you for many years to come!

Diamond Buick GMC of Alexandria responded

Thank you for sharing your experience and for giving us the opportunity to work through this with you. While we certainly wish you hadn’t experienced an issue with your vehicle, we’re glad our team was able to listen, work with you, and find a solution everyone felt good about. Taking care of our customers matters just as much when something goes wrong as when everything goes right. We truly appreciate your patience, your trust in our team, and especially your recommendation!