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Michalene Martin
Michalene Martin at Diamond Buick GMC of Alexandria

Michalene Martin

Sales

Diamond Buick GMC of Alexandria

5803 State Hwy 29 South
Alexandria, MN 56308

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5.0
49 Reviews
5.0

49 Reviews

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49 Reviews of Michalene Martin

October 09, 2026

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Always have enjoy working with this dealership. They are customer first focused and it shows!! More

by clint.larson
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Yes
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October 07, 2026

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I was treated very honest and courteous but our wait time to help us was too long. Just the whole process of buying a vehicle is too cumbersome and time consuming. More

by daviswulf1
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Yes
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Oct 09, 2026

Diamond Buick GMC of Alexandria responded

Thank you for sharing your honest feedback! We're glad to hear our team treated you with honesty and courtesy throughout your visit. We also understand your frustration with the wait time and the length of the vehicle-buying process. At Diamond Buick GMC in Alexandria, MN, we strive to make purchasing a new or used vehicle as simple, transparent, and efficient as possible. Your feedback is valuable as we continue working to improve the customer experience. We sincerely appreciate your patience, your business, and the opportunity to serve you!

September 22, 2026

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Absolutely great bunch if people. Adam Sheik treated us like gold - so helpful, patient, and great at explaining the diagnosis and repairs. More

by jay.backowski
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Yes
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Sep 29, 2026

Diamond Buick GMC of Alexandria responded

Thank you so much for the wonderful review, Jay! We’re thrilled to hear Adam took such great care of you and was helpful, patient, and thorough in explaining the diagnosis and repairs. We’re lucky to have him on our service team! Thank you for trusting Diamond Buick GMC in Alexandria with your vehicle — we truly appreciate your business!

September 16, 2026

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Michaelene Martin was so kind and efficient-she helped me buy my last two cars. Cory Nehk was also there and helped with my financing and put my plates on-he's also very kind and efficient. My experience wit More

by jslehtola
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Nehk-*****

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Sep 18, 2026

Diamond Buick GMC of Alexandria responded

Thank you so much for the wonderful review! We love hearing that Michalene has helped you with your last two vehicle purchases. We’re also glad Cory made the financing process easy and helped get everything ready for you. We’ll be sure to share your kind words with both of them! Thank you for continuing to choose Diamond Buick GMC in Alexandria, MN for your vehicle purchases. We truly appreciate your trust and loyalty, and we hope you’re loving your GMC!

September 15, 2026

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matched pricing but was a little leary of how they were doing it had to question them and then they corrected it More

by djmjholt
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Yes
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Sep 18, 2026

Diamond Buick GMC of Alexandria responded

Thank you for sharing your feedback. We’re glad our team was able to address your questions and get the pricing corrected for you. We appreciate you giving us the opportunity to make things right and choosing Diamond Buick GMC in Alexandria, MN. Thank you for your business!

September 11, 2026

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I worked with Michalene and found her to take ownership of my issue. She explained my options throughly and we concluded our business in a reasonable amount of time. She, along with just about everyone More

by thesheppardgroup
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Yes
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Sep 18, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the wonderful review! We’re glad Michalene took ownership of your concerns, clearly explained your options, and helped find a solution that worked for you. It means a lot to hear that you’ve had consistently positive experiences with our entire team. Thank you for choosing Diamond Buick GMC in Alexandria, MN for your GMC purchase and for trusting us with your automotive needs. We truly appreciate the recommendation!

August 31, 2026

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Very friendly and helpful. Michalene showed me everything I needed to know about my new Buick More

by sawerk
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Finance Experience
Recommend Dealer
Yes
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Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the great review! We’re glad Michalene made your experience easy and took the time to make sure you felt comfortable with your new Buick. We appreciate you choosing Diamond Buick GMC and hope you’re loving your new ride!

August 27, 2026

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Both of them were great! When Michealene saw the passenger front window wasn’t working, she immediately brought it to service so that it could be repaired before leaving. More

by mnchele
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Recommend Dealer
Yes
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Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the great review! We’re glad Michalene was able to catch the issue with the window and get it taken care of before you headed home. We appreciate you choosing Diamond Buick GMC and hope you’re enjoying your new vehicle!

August 26, 2026

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They always take great care of me. I have referred multiple people to purchase vehicles from Diamond. Casey in the service department is super cool. More

by A-bone
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Hammerback

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Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for your continued support! It means a lot to us that you’ve trusted Diamond enough to send friends and family our way. We’re also glad Casey continues to take great care of you — we’ll be sure to pass along the shoutout!

August 21, 2026

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The service at Diamond has always been excellent! They are all very accommodating and go out of their way to make your visit a good experience. More

by kjbanister
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Recommend Dealer
Yes
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Sep 02, 2026

Diamond Buick GMC of Alexandria responded

Thank you for the wonderful review! We’re glad to hear our team continues to provide you with excellent service and goes the extra mile to make each visit a great experience. We truly appreciate your continued trust in Diamond Buick GMC!

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