Taven Ebnet

Diamond Buick GMC of Alexandria responded

Thank you for the recommendation, Julie! We’re glad our online scheduling and communication throughout your service visit helped make the entire process easy and convenient. We truly appreciate your continued trust in the service team at Diamond Buick GMC in Alexandria, MN, and we look forward to taking care of you again!

Diamond Buick GMC of Alexandria responded

Thank you for taking the time to share this feedback. While we’re glad to hear our team treated you well, we’re disappointed that the overall experience didn’t feel as personal or complete as it should have. We appreciate you bringing this to our attention. If you’d like to discuss your experience further, please reach out to our GM Tobin @tobin@diamondbuickgmc.com.

Diamond Buick GMC of Alexandria responded

Thank you for sharing your experience and for giving us the opportunity to work through this with you. While we certainly wish you hadn’t experienced an issue with your vehicle, we’re glad our team was able to listen, work with you, and find a solution everyone felt good about. Taking care of our customers matters just as much when something goes wrong as when everything goes right. We truly appreciate your patience, your trust in our team, and especially your recommendation!

Diamond Buick GMC of Alexandria responded

Thank you for the great review! We’re glad Taven made your car-buying experience quick, easy, and enjoyable. We’re proud of the team we have here and love hearing when that comes through during the buying process. Thank you for choosing Diamond Buick GMC in Alexandria, MN, and we hope you’re enjoying your new vehicle!

Diamond Buick GMC of Alexandria responded

Thank you for the incredible recommendation and, most importantly, for your loyalty over the years! Knowing Diamond Buick GMC is the only dealership you choose because of the consistent service you’ve received means a great deal to our entire team. We’re grateful for your continued trust and proud to be your dealership here in Alexandria, MN!

Diamond Buick GMC of Alexandria responded

Thank you for the fantastic review! We're so glad you found the entire purchase experience pleasant and enjoyable. Taven and Cory are fantastic members of our team at Diamond Buick GMC, and it's great to hear they made your visit so accommodating and stress-free. We truly appreciate you recommending our dealership — it means a lot! If you're ever need service on your vehicle, or just want to stop by, we'd love to see you again. Thanks again for choosing Diamond Buick GMC! The Diamond Buick GMC Team

Diamond Buick GMC of Alexandria responded

Thank you for the kind review! We're glad to hear you found our team easy to work with and very responsive. We always strive to answer questions quickly and look out for our customers’ best interests — especially during the end of an offer period. It means a lot that you noticed the extra care. Thank you for choosing Diamond Buick GMC! If you need service, parts, or are looking at another new GMC, we’re here and ready to help make it just as smooth. Drive safe! The Diamond Buick GMC Team

Diamond Buick GMC of Alexandria responded

Thank you for the outstanding review! We're thrilled Taven delivered such quick responses and impeccable service. Meeting you at the door with both vehicles ready shows exactly what we aim for at Diamond Buick GMC — making the process seamless and enjoyable. We love hearing stories like this and truly appreciate you choosing us. If you need anything in the future (service, another test drive, etc.), Taven and the rest of our team are ready to help. Thanks again! Drive safe! The Diamond Buick GMC Team

Diamond Buick GMC of Alexandria responded

Thank you for the outstanding review! We're so glad Taven and Corey made your new truck purchase with trade-in such a smooth and pleasant experience. Handling the trade, rebates, and paperwork efficiently is exactly what we aim for at Diamond Buick GMC. We truly appreciate you recommending them (and us!) to anyone looking to buy a new vehicle. It means a lot. If you need service on your new truck or anything else in the future, we're here and ready to help. Congratulations on your new truck and thanks again! The Diamond Buick GMC Team

Diamond Buick GMC of Alexandria responded

Thank you so much! We're glad the truck was clean and ready for you, and that your sales experience at Diamond Buick GMC exceeded expectations. It was a pleasure helping you — thank you for choosing us! We look forward to seeing you again for service or your next new vehicle. Safe travels! The Diamond Buick GMC Team